TY CRAVENS

• Developed and implemented wellness programs to enhance resident health and engagement.
• Collaborated with healthcare providers to coordinate resident care and support services.
• Trained staff on wellness initiatives, promoting a culture of health and well-being.
• Conducted assessments to identify resident needs and tailor wellness activities accordingly
• Fostered partnerships with community organizations to expand resources available for residents.
• Evaluated program effectiveness through feedback, ensuring continuous improvement in services offered.
• Managed budgets for wellness programs, optimizing resource allocation for maximum impact.
• Streamlined administrative processes for more efficient operations within the wellness center.

• Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
• Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
• Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
• Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
• Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
• Optimized operational workflows, reducing overhead costs and maximizing resource allocation.

• Promoted a culture of continuous improvement, encouraging staff to identify opportunities for process enhancements.
• Evaluated emerging trends in healthcare service delivery models, identifying opportunities for strategic growth within the organization.
• Streamlined departmental operations through effective communication with interdisciplinary healthcare teams.
• Championed efforts to create a more inclusive environment for patients and staff from diverse backgrounds, ultimately improving overall workplace morale and satisfaction levels.
• Fostered an atmosphere of professional development among team members by providing regular coaching sessions tailored to individual needs.
• Developed staff training programs, resulting in improved skills and knowledge among team members.

Performed rounds to observe care and interview staff, residents, and families.

• Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
• Collaborated with staff, management, and external groups to coordinate patient care.
• Identified department issues to recommend corrective actions.
• Planned and assigned workload to Number-person nursing staff to direct patient care.
• Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
• Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.

• Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Cared for wounds, provided treatments and assisted with procedures.
• Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses.
• Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
• Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.

• Contributed to overall quality and care of patients by answering calls for help, taking vital signs and monitoring behavior and physical condition for progress or deterioration.
• Cleaned and sterilized medical instruments and disposed of contaminated supplies.
• Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Furthered skills by actively taking part in employee training and taking classes to improve skills.
• Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

• Increased office productivity by transcribing over 3 daily meetings and appointments and implementing organizational systems for documents.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
• Placed new supply orders, managed inventory and restocked clerical spaces.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Organized patient files and streamlined operations to improve efficiency.
• Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.

• Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  
• Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
• Trained workers in every position, including food preparation, money handling and cleaning roles.
  
• Calculated inventory and ordered appropriate supplies to meet expected demands. Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  
• Organized venues, budgets, guest lists, catering and event timelines.

Opened a new store location and assisted in recruiting and developing new staff. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demand. Trained all new managers on store procedures and policies. Maintained daily record of all transactions in Quickbooks.Trained staff to deliver outstanding customer service. Analyzed marketing information and translated it into strategic plans. Addressed and corrected sales staff communication issues in a tactful and effective manner and much more.

• Attempted to limit problems and liability related to customers excessive drinking. Checked patrons identification to ensure that they met minimum age requirements for consumption of alcoholic beverages. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Communicated with customers regarding orders, comments, and complaints. Checked the quantity and quality of received products

• Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends
• Conducted apartment tours for potential tenants and answered any questions
• Collected and kept careful records of rental payments, monitored and documented all income, including delinquencies
• Managed overall tenant relations, including promoting tenant satisfaction, retention and streamlining services and delivery.
• Established and implemented leasing goals while managing an effective lease expiration program

• Created budgets for locations and trained new managers on them
• Hiring, terminating and training of new employees and managers to buy into the culture
• Conducted monthly store inspections and gave feedback(positive/negative) to staff and company president
• Opened 4 new locations from ground up
• Helped build teams that took our division to number 1 in less than a year, with a combined sales of 16.3 million dollars between 11 locations
• Provided exceptional customer service through active listening, problem-solving, and timely followup.
• Influenced positive change throughout the organization by consistently displaying profound leadership abilities and commitment.
• Managed multiple stores within the district, ensuring consistent adherence to company policies and procedures.
• Increased employee satisfaction by fostering a supportive work environment focused on teamwork and open communication.
• Assisted in annual budget planning for the district, contributing to financial stability and growth.