Summary
Overview
Work History
Education
Skills
Timeline
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TY-JAA' MITCHELL

Durham,North Carolina

Summary

Dynamic professional with a robust background in technical operations and maintenance, transitioning expertise from HVAC technician roles into IT and cybersecurity. Currently excelling as a Packaging Technician, adapt in automated equipment operation and quality assurance practices. Prior experience includes managing HVAC systems and optimizing digital infrastructure in the military, enhancing operational efficiency through IT system management. Proficient in Excel, Microsoft Office Suites, and various IT technologies, with strong skills in stakeholder engagement, problem-solving, and regulatory compliance. Pursuing a Bachelor's Degree in Cybersecurity to further solidify technical skills and expand into cybersecurity operations.

Overview

6
6
years of professional experience

Work History

Packaging Technician, 3rd Shift

bioMerieux
Durham, NC
01.2024 - Current
  • Operated automated loading, labeling, and packaging equipment on high-volume production line
  • Conducted AQL inspections before production runs
  • Completed end-of-run material reconciliation paperwork and yield reports

HVAC Technician

United States Air Force
Beale AFB, CA
05.2020 - 05.2023
  • Maintained and repaired HVAC systems for commercial and residential clients
  • Managed IT systems to enhance operational efficiency
  • Installed and maintained HVAC systems including rooftop units and split systems
  • Managed digital systems for scheduling and inventory

IT Support Specialist

Norfolk State University
Norfolk, VA
01.2019 - 05.2019
  • Configured workstations, networks, servers and printers for end users.
  • Diagnosed system malfunctions and provided troubleshooting assistance.
  • Trained new employees on the use of computer systems and programs.

Education

Bachelor's - Cybersecurity

University of Maryland Global Campus
Adelphi, MD
12-2024

Associate - Mechanical and Electrical Technology

Community College of Air Force
Maxwell AFB, AL, US
05.2022

Skills

  • Inventory management
  • HVAC installation and maintenance
  • Excel
  • Microsoft Office Suites
  • Strong decision-making
  • Analytical reasoning
  • Proficiency in various IT technologies
  • Stakeholder engagement
  • Conflict resolution
  • Planning
  • Critical thinking
  • Change management
  • Detail-oriented
  • Written communication
  • Verbal communication
  • HVAC troubleshooting
  • Diagnosis
  • Repair
  • Safety regulations
  • Welding
  • Refrigeration
  • Air conditioning
  • SAP ERP
  • HMI software
  • Google Docs
  • Blueprint reading

Timeline

Packaging Technician, 3rd Shift

bioMerieux
01.2024 - Current

HVAC Technician

United States Air Force
05.2020 - 05.2023

IT Support Specialist

Norfolk State University
01.2019 - 05.2019

Bachelor's - Cybersecurity

University of Maryland Global Campus

Associate - Mechanical and Electrical Technology

Community College of Air Force
TY-JAA' MITCHELL