Ty Kyle
Summary
Results-oriented professional with extensive experience in managing daily operations and fostering team collaboration. Skilled in training and coaching staff to elevate customer satisfaction and streamline inventory management. Aiming to leverage these strengths to enhance operational success.
Overview
7
7
years of professional experience
Work History
General Manager
Trapper's Sushi Co.
Lacey, WA
11.2024 - Current
- Managed daily operations to ensure optimal efficiency and service quality.
- Developed training programs for staff, enhancing team performance and customer satisfaction.
- Implemented inventory management systems, reducing waste and maintaining impressive COGs.
- Fostered a positive work environment through effective communication and team-building activities.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Kitchen Manager
Trapper's Sushi Co.
Tukwila, WA
10.2021 - 11.2024
- Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
- Developed and implemented efficient workflow processes, enhancing kitchen productivity.
- Coordinated inventory management, minimizing waste and optimizing supply costs.
- Monitored food quality and presentation, ensuring consistent guest satisfaction with dishes served.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Server / Bartender
Trapper's Sushi Co.
Kent, WA
08.2019 - 10.2021
- Delivered exceptional customer service by efficiently managing orders and addressing inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Implemented upselling techniques to enhance overall sales performance and guest satisfaction.
Education
High School Diploma -
Kentlake
Kent, WASkills
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Training and coaching
- Customer relations
- Inventory control
- Customer relationship management
- Administrative skills
- Deadline oriented
- Vendor relationships
Timeline
General Manager
Trapper's Sushi Co.
11.2024 - Current
Kitchen Manager
Trapper's Sushi Co.
10.2021 - 11.2024
Server / Bartender
Trapper's Sushi Co.
08.2019 - 10.2021
High School Diploma -
Kentlake