Summary
Overview
Work History
Education
Skills
Timeline
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Todd Langley

Wayland,MI

Summary

Highly responsible and productive individual with over 20 years management experience. Looking for a role where loyalty and dedication will be highly valued.

Overview

17
17
years of professional experience

Work History

Authorized Agent

Freedom Warranty
Chattanooga, TN
01.2019 - Current
  • Established and service over 100 accounts in Michigan.
  • Built positive and productive customer connections to drive consistent sales.
  • Maintain productive relationships with existing customers through exceptional follow-up after sales.
  • Achieved or surpassed sales quotas by as much as 100%.
  • Developed business in a territory where none existed through cold calls and customer service.

General Manager/Finance Manager

Boondox Motorsports
Caledonia, MI
11.2014 - 01.2019
  • Processed and tracked all inventory to ensure a quality product is provided to the customer.
  • Created an easy to follow system for all employees to track the process of inventory from fresh to lot ready.
  • Kept employees motivated and accountable for day to day procedures with a positive attitude.
  • Ensured monthly goals are met.
  • Obtained financing and closed sales with options for added products to be purchased.
  • Provided lenders with proper documentation to obtain easy funding.
  • Handled all customer service and created mutual solutions to satisfy both customers and business owners.
  • Sales and profit increased every year due to organization, commitment and employee motivation.

Head Technician

ABC Harley-Davidson
Waterford Township, MI
08.2013 - 10.2014
  • Served as mentor to junior team members.
  • Provided quick and reliable service for customers.
  • Lead dealership in productivity every month there.
  • Maintained all training to ensure Master Mechanic status.
  • Took on special projects.

Store Manager

Iron Nation Harley-Davidson
Edmond, OK
06.2010 - 07.2013
  • Grew revenue by improving sales and service strategies.
  • Organized new stock for floor placement.
  • Assured the register count and bank deposits had proper amount of money at openings and closings.
  • Built a cohesive team from existing and new members.
  • Exceeded annual profit goals every year.
  • More than tripled the profit of the service department.
  • Received training and became proficient with finance and insurance sales.
  • All title work and funding documentation.

Lead Technician

Rock City Harley-Davidson Little Rock
Little Rock, AR
05.2007 - 06.2010
  • Drove team performance through effective training, coaching and motivating of line employees.
  • More than doubled the income of the service department.
  • Averaged 16 hours of billed time daily.
  • United a divided department with themselves and other departments to achieve maximum efficiency.
  • Achieved Harley Davidson Master Technician status.

Education

Harley Davidson

Motorcycle Mechanics Institute
2004

Skills

  • Time management skills
  • Excel in employee motivation
  • Results-oriented
  • Multi-Task management
  • Creative problem solving
  • Territory sales management
  • Customer needs assessment
  • Relationship selling

Timeline

Authorized Agent

Freedom Warranty
01.2019 - Current

General Manager/Finance Manager

Boondox Motorsports
11.2014 - 01.2019

Head Technician

ABC Harley-Davidson
08.2013 - 10.2014

Store Manager

Iron Nation Harley-Davidson
06.2010 - 07.2013

Lead Technician

Rock City Harley-Davidson Little Rock
05.2007 - 06.2010

Harley Davidson

Motorcycle Mechanics Institute

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Todd Langley