Ty-linea Whitlock
Buffalo,NY
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
6
6
years of professional experience
Work History
Crew Member
Tim Hortons
Buffalo, NY
09.2025 - Current
- Quickly processed customer credit card and cash payments.
- Maintained a friendly and positive attitude at all times.
- Memorized the entire line of company products & services.
Medical Assistant
General Physicians
Buffalo, NY
12.2024 - 07.2025
- Patient Preparation: Recording vital signs (blood pressure, pulse, temperature), taking medical histories, and preparing patients for examinations.
- Assisting Procedures: Helping physicians with patient examinations and minor surgeries.
- Lab/Diagnostics: Collecting specimens for lab tests, performing EKGs, drawing blood, and sterilizing equipment.
- Medication/Care: Administering medications, vaccinations, and performing wound care as directed by physicians.
- Patient Education: Instructing patients
Medical Biller
Buffalo Pharmacies Institutional
Buffalo, NY
07.2022 - 2023
- Checking insurance claims.
- Updating medical recorders.
- Insurance verification.
Crew Member
Tim Hortons
Buffalo, NY
02.2020 - 07.2022
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Operated coffee machines and other equipment according to safety protocols.
- Engaged with customers to gather feedback on service quality and products.
Education
Certificate - Medical Billing
Buffalo Center of Arts and Technology
Buffalo, NY10.2021
Associate of Science - Medical Billing/Coder
Fortis Online College
Winter Park, OH01.2015
Skills
- Assisted customers with inquiries and service requests Communicated effectively with team members to resolve issues Supported problem-solving efforts through critical thinking Utilized medical terminology to enhance patient interactions Maintained electronic health records accurately Applied ICD-10 and CPT coding for efficient billing processes
Timeline
Crew Member
Tim Hortons
09.2025 - Current
Medical Assistant
General Physicians
12.2024 - 07.2025
Medical Biller
Buffalo Pharmacies Institutional
07.2022 - 2023
Crew Member
Tim Hortons
02.2020 - 07.2022
Certificate - Medical Billing
Buffalo Center of Arts and Technology
Associate of Science - Medical Billing/Coder
Fortis Online College