Professional to-go server with experience in high-paced environments, specializing in delivering exceptional customer service and ensuring seamless carry-out operations. Strong focus on teamwork and achieving objectives, adaptable to changing needs, and dependable in all situations. Skilled in order accuracy, time management, and maintaining clean, organized work area. Known for positive interactions with customers and colleagues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
To-Go Server
Pappasito Cantina
10.2024 - Current
Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
Streamlined order assembly by effectively organizing completed dishes and coordinating with kitchen staff during peak hours of operation.
Supported overall restaurant operations by assisting other team members during high-volume periods as needed, fostering a collaborative work culture.
Upheld strict sanitation standards through routine cleaning of workstations and dining areas, promoting a safe environment for all patrons.
Team Member
RSI Service/ Springtime Air LLC
06.2023 - 04.2024
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Assisted with inventory counts and stocking of merchandise.
Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Frequently inspected production area to verify proper equipment operation.
Contributed to store's online presence by updating website and social media platforms with current promotions.
Team Member
Whataburger
03.2023 - 05.2023
Prepare and deliver food products following quality
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Addressed and resolved customer complaints in polite and professional manner.
Assisted with inventory counts and stocking of merchandise.
Worked different stations to provide optimal coverage and meet production goals.