Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ty Martin

Wichita,KS

Summary

Driven professional with customer service experience at QuikTrip, adept in Microsoft Office and exceptional in customer service. Excelled in roles requiring the application of spreadsheet management and interpersonal skills to enhance security and customer satisfaction. Proven track record of leveraging financial software skills to improve operational efficiency, demonstrating a commitment to results and employee relations.


Overview

3
3
years of professional experience

Work History

Sales Advisor

BestBuy
10.2024 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Part Time Clerk

QuikTrip
10.2022 - 10.2024
  • Provide quality customer service
  • Complete assigned UpKeep/DAW tasks and meet operating standards by complying with and supporting QT Policies & Procedures QT Purpose and Core Values, Standards of Store Operations, and all QT programs, at the direction of the Store Manager and/or Assistant Manager on duty.
  • Handle and prepare food and drink services.

Security Guard (Unarmed)

Safety and Security Services, Inc.
01.2022 - 08.2022
  • Monitor, allow, and restrict access to certain security gates, in order to prevent those without proper clearance entrance onto property.
  • Screened employees and visitors for proper clearance onto the premises.
  • Reported suspicious activities and guidance for people in need of help or assistance.
  • Used customer service skills in action when interacting with visitors and tenants.

Education

Associate of Applied Science - Accounting

Butler County Community College
El Dorado, KS
12.2023

Skills

  • Microsoft Office
  • Spreadsheet Management
  • Math Skills
  • Excel proficiency
  • Numeracy skills
  • Employee Relations
  • Sales experience
  • Customer service experience
  • Security camera monitoring

Timeline

Sales Advisor

BestBuy
10.2024 - Current

Part Time Clerk

QuikTrip
10.2022 - 10.2024

Security Guard (Unarmed)

Safety and Security Services, Inc.
01.2022 - 08.2022

Associate of Applied Science - Accounting

Butler County Community College

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Ty Martin