TY MOLEN
Chico,CA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate/Cashier
Big 5 Sporting Goods
Chico, CA
08.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Realtor
Century 21
10.2022 - 05.2023
- Assisted sellers in how to best promote their properties to attract advantageous offers
- Drafted and reviewed legal documents such as purchase contracts, leases, and deeds
- Networked with community leaders, attorneys, and lenders to develop industry contacts
- Stayed current on assigned new home communities
- Performed comparative market analysis to estimate property value
- Determined clients' needs and financial abilities, proposing appropriate properties
- Assisted buyers in identifying and evaluating properties for purchase.
Jewelry Consultant
Kay Jewelers
09.2021 - 01.2023
- Suggested additional merchandise to complement customer selection
- Adhered to asset protection programs and procedures to comply with auditing
- Used clientele program to maintain customer profile and contact information
- Educated customers on proper jewelry care and maintenance for new purchases
- Distinguished between types of gemstones and metals to meet customer needs, wants, and desires
- Stayed informed on current promotional events and sales to attract customers.
Dishwasher
Sol
08.2022 - 10.2022
- Adhered to all company safety and sanitation policies and procedures
- Handled dishwashing tasks to provide the kitchen with a steady supply of clean pots, pans, and cooking utensils
- Assisted department team with other duties during high volume periods.
Front Desk Staff
Fitness Works Lodi
01.2020 - 06.2021
- Resolved guest issues with creative solutions, escalating major concerns to management
- Established rapport with other employees to improve operations
- Utilized extensive knowledge of rates, packages, and special promotions to drive sales
- Interacted kindly with guests, offering assistance and support
- Greeted customers upon arrival and provided assistance with check-in
- Reconciled daily cash drawers and prepared end-of-day reports.
Education
Associate In Arts (A.A.) In Social Science Candidate -
Butte Community College
12.2023
High School Diploma -
Lodi High
05.2021
Skills
- Client Needs Assessment
- Online Platforms
- Cash Handling
- Product and Service Sales
- Strategic Selling
- Time Management
- Front Desk Management
- Food Preparation and Safety
- Cleaning and Sanitizing
- Customer Relations
- Conflict Resolution
- Teamwork Abilities
Certification
- Gemological Science International
- Real Estate License
Career Objective
- Realtor, Century 21, Chico, CA, 10/01/22, 05/01/23
- Jewelry Consultant, Kay Jewelers, Chico, CA, 09/01/21, 01/01/23
- Dishwasher, Sol, Chico, CA, 08/01/22, 10/01/22
- Front Desk Staff, Fitness Works Lodi, Lodi, California, 01/01/20, 06/01/21
Volunteer Experience
Lunch Supervisor, The Salvation Army, Lodi, CA
Affiliations
- Basketball, Baseball, Gym, Investing
References
References available upon request.
Timeline
Sales Associate/Cashier
Big 5 Sporting Goods
08.2023 - Current
Realtor
Century 21
10.2022 - 05.2023
Dishwasher
Sol
08.2022 - 10.2022
Jewelry Consultant
Kay Jewelers
09.2021 - 01.2023
Front Desk Staff
Fitness Works Lodi
01.2020 - 06.2021
Associate In Arts (A.A.) In Social Science Candidate -
Butte Community College
High School Diploma -
Lodi High