Ty Morse
Colorado Springs,CO
Summary
Energetically propelled customer satisfaction at Harmony Bowl by swiftly resolving conflicts and ensuring a welcoming environment. Demonstrated dependability and problem-solving prowess across roles, enhancing operational efficiency at Staples and SUBWAY®Restaurants. Excelled in workplace cleanliness and customer relationship building, significantly contributing to team success.
Overview
3
3
years of professional experience
Work History
Front Counter
Harmony Bowl
Colorado Springs, CO
08.2023 - Current
- Booted unruly and potentially endangering patrons from the building, as quickly as possible.
- Greeted customers warmly and responded to inquiries in a timely manner.
- Monitored the league, and dealt with lane issues, and other problems.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
Tech Manager
Staples
Colorado Springs , CO
07.2022 - 08.2023
- Configured printer settings according to customer needs.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Sandwich Artist
SUBWAY®Restaurants
Colorado Springs, CO
11.2021 - 06.2022
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Assisted team members during peak hours when necessary.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelor of Science -
University of Colorado At Colorado Springs
Colorado Springs, CO05-2027
High School Diploma -
Liberty High School
Colorado Springs, CO05-2023
Skills
- Workplace cleanliness
- Dependability
- Patience and empathy
- Cash handling proficiency
- Cross-selling techniques
- Customer relationship building
- Problem-solving skills
- Customer engagement
Timeline
Front Counter
Harmony Bowl
08.2023 - Current
Tech Manager
Staples
07.2022 - 08.2023
Sandwich Artist
SUBWAY®Restaurants
11.2021 - 06.2022
Bachelor of Science -
University of Colorado At Colorado Springs
High School Diploma -
Liberty High School
Similar Profiles
Trevor XueTrevor Xue
Front of House Employee at Bowl Bowl Sichuan RestaurantFront of House Employee at Bowl Bowl Sichuan Restaurant
Krystle BetancourtKrystle Betancourt
Special Education Paraprofessional at Harmony School Of Excellence- Harmony Public SchoolsSpecial Education Paraprofessional at Harmony School Of Excellence- Harmony Public Schools
Rebeca MedranoRebeca Medrano
Teacher's Assistant at Harmony School Of Ingenuity - Harmony Public SchoolsTeacher's Assistant at Harmony School Of Ingenuity - Harmony Public Schools
JANET C. CALKINSJANET C. CALKINS
Chief, Executive Actions, Commanders Action Group (TS/SCI) at Headquarters Space Operations CommandChief, Executive Actions, Commanders Action Group (TS/SCI) at Headquarters Space Operations Command
Amy WallAmy Wall
Adjoint Instructor at University of DenverAdjoint Instructor at University of Denver