Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Ty-rah Howard

Fort Belvoir,VA

Summary

Motivated job seeker, ready to help team achieve company goals. Reliable employee offering excellent communication and good judgment, leadership, and strong work ethic. Adept at working effectively with or without supervision and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Behavior Technician

Centria Healthcare
, VA
12.2023 - Current
  • Applied proven strategies to positively affect client behaviors.
  • Collected data and monitored progress of clients plan.
  • Assisted with building life and social skills useful for everyday activities and interactions.

Respite Aid/ Office Assistant

APS Employment Service Inc.
Saginaw, MI
12.2017 - 06.2022
  • Monitored consumers during outside and inside activities
  • Utilized trained skills to implement in emergency/crisis and non emergency predicaments
  • Reported and documented any changes in the clients behavior to appropriate personnel.
  • Made transportation arrangements for clients attending respite activities or appointments.
  • Maintained cleanliness
  • Handled multi-line phone system, directed calls, and took messages.
  • Maintained an organized filing system of paper documents.
  • Trained and assisted in any area I could help or was needed

CSR/RSA

MORLEY
Saginaw, MI
07.2016 - 02.2017
  • Answered customer calls promptly
  • Maintained customer satisfaction, addressed customer needs and resolving concerns.
  • Handled personal information, took notes, with great listening and communication skills
  • Showing sympathy and empathy when dealing with stressed or angry customers

Cashier

Kroger
Saginaw, MI
03.2015 - 05.2016
  • Operated cash register for cash, check and debit/credit card and food card.
  • Helped customers complete purchases, locate items, assist with coupons
  • Organized merchandise in front lanes, kept area/lane clean
  • Greeted and treated customers with respect
  • Checked identification for proof-of-age for alcohol and tobacco sales.

  • Learned roles of other departments to provide coverage and keep store operational.

Education

Saginaw High School
Saginaw, MI
06.2014

Skills

  • Monitoring
  • Family Assistance
  • Cleaning and Sanitation
  • Protective Equipment Knowledge
  • Data collection
  • De-Escalation Techniques
  • Call Center Operations

Certifications

  • First Aid and CPR

Timeline

Behavior Technician

Centria Healthcare
12.2023 - Current

Respite Aid/ Office Assistant

APS Employment Service Inc.
12.2017 - 06.2022

CSR/RSA

MORLEY
07.2016 - 02.2017

Cashier

Kroger
03.2015 - 05.2016

Saginaw High School

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