Summary
Overview
Work History
Education
Skills
Timeline
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Ty Smith

Lakewood,NY

Summary

Seasoned Customer Associate with 4 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

5
5
years of professional experience

Work History

Guest Sales Associate

GameStop
04.2021 - 10.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Utilized internal software and tools to meet customer needs and resolved issues promptly.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.

Drive Thru Sales Associate

Taco Bell Restaurant
04.2019 - 09.2022
  • Described menu items in detail and educated customers about meal options.
  • Offered immediate, friendly and knowledgeable assistance to every guest.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Southwestern Central School
Jamestown, CO
06.2021

Skills

  • Upselling and Cross-Selling
  • Customer Support
  • POS System Operation
  • Stock Replenishment
  • Refunds and Exchanges
  • Problem Resolution
  • Product Knowledge
  • Shipment Processing
  • Problem-Solving Skills
  • Active Listening

Timeline

Guest Sales Associate

GameStop
04.2021 - 10.2023

Drive Thru Sales Associate

Taco Bell Restaurant
04.2019 - 09.2022

High School Diploma -

Southwestern Central School

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Ty Smith