Ty Wagner
Draper,UT
Summary
Hardworking Lube Technician with impressive vehicle maintenance knowledge and strong work ethic. Trained and mentored new employees. High-level mechanical, organizational and communications skills enabled achievement of desired results in fast-paced environment.
Overview
2
2
years of professional experience
Work History
Certified Lube Technician
Valvoline
Draper, UT
01.2022 - Current
- Assessed fluids and oil levels
- Sold products and services
- Provided a positive experience for customers
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Topped off fluids in vehicle engines to lubricate, protect and cool engine.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Checked fluids, tires, brakes and other systems.
- Suggested additional services to customers in order to meet upsell goals.
- Completed fluid checks on automobiles.
- Computed and recorded totals and transactions.
- Kept shop areas neat, clean and free of safety hazards.
Dispense Technician
Leatherby's Family Creamery
Draper, UT
09.2019 - 01.2021
- ice cream dispense
- Increased sales significantly by upselling higher-end products to customers.
- grill technician
- Exceeded customer expectations by working thoroughly
- Kept register accurate through correct billing, payment processing and cash management practices.
- Cultivated warm relationships with regular customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Education
High School Diploma - General
Dorius Academy
Skills
- Guest services
- Hardworking and Dedicated
- Documentation and Recordkeeping
- Customer Relations
- Vehicle Inspection and Maintenance
- Customer Satisfaction
- Coordination with Service Team
- Inventorying Expertise
- Parts Sales and Upselling
- Filter Replacement
- Efficient Service
- Critical Thinking
- Fluid Checks
- Belt Inspection
- Attention to Detail
- Dependable and Responsible
- Lubrication Systems
Timeline
Certified Lube Technician
Valvoline
01.2022 - Current
Dispense Technician
Leatherby's Family Creamery
09.2019 - 01.2021
High School Diploma - General
Dorius Academy
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