I am an outgoing student and bartender envisioning myself as a detailed oriented professional seeking my dream career in hospitality. With many years of experience I am a small business owner specializing in training and instructing future bartenders. I am carrying my passion to humanize and give superior bartender experience. With expertise in concocting refreshing cocktail drinks and alcoholic beverages.
Hi, I’m
Tyana Anderson
West Palm Beach,Florida
Summary
Overview
6
years of professional experience
Work History
Sunpass/ Fdot customer service
Customer Service Representative
12.2023 - Current
Job overview
- Handling inquiries regarding SunPass toll program, data entry, processing customer and account data
- Maintaining data entry requirements
- Secure information by completing database backups.
- Reviewed accounts for past due balances or other irregularities.
Live! Casino HotelLaurel, MD
Cocktail Server/Bartender
03.2023 - 01.2024
Job overview
- Serve beverage orders to customers, educating guests about the bar's inventory of alcoholic and non-alcoholic beverages
- Assisting customers' needs, making recommendations based on guest preference.
- Greeted guests and provided menus.
- Stocked ice, napkins, straws, condiments, on the bar top.
Camilli’s PizzaLake Park, FL
Bartender/Server
01.2021 - 04.2023
Job overview
- Assisted in setting up the bar for service shift.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Processed payments accurately and efficiently with POS system.
- Provided drink suggestions to customers based on their preferences.
- Cleansed glasses with sanitizing solution after each use.
- Performed opening and closing duties including restocking supplies.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Raleigh Convention CenterRaleigh, North Carolina
Banquet Server
12.2019 - 01.2021
Job overview
- Having knowledge of different internet providers, Turning callers into new customers, working with major internet providers such as Frontier, Verizon, and Dish network
- Knowledge about satellite, fiber optic and DSL.
- Provided refills on drinks as requested by customers.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Served beverages and appetizers to guests in an efficient manner.
- Greeted guests upon arrival and provided assistance throughout the event.
- Set up stations for serving meals according to established guidelines.
Bath and Body Works
Seasonal sales associate
10.2018 - 12.2019
Job overview
- Assemble loyal and satisfied customers based on interaction, making product recommendations, stocking and counting inventory, meet sales goals, assist on cash register, and greeting customers
Education
Shaw UniversityRaleigh, North Carolina
Bachelor of Arts from Hospitality
01.2021
University Overview
Palm Beach Academy Of Health and BeautyLake Park, FL
Cosmetology
03.2019
University Overview
William T. Dwyer High SchoolPalm Beach Gardens, Florida
Diploma from ROTC
05.2018
University Overview
Skills
- Servsafe food handler
- Servsafe alcohol
- Great memory
- Customer service
- Team work
- Multitasking
- Build rapport
- Proficient in mixology
- Point of sale systems
- Creative Mixology
- Identification verification
- Maintaining a clean bar
- Cocktail list development
Additional Information
Additional Information
Thank you for your time and consideration. I assure that my commitment will align with your company's values and goals. I look forward to meeting with you in a scheduled interview soon. Thank youTimeline
Customer Service Representative
Sunpass/ Fdot customer service
12.2023 - Current
Cocktail Server/Bartender
Live! Casino Hotel
03.2023 - 01.2024
Bartender/Server
Camilli’s Pizza
01.2021 - 04.2023
Banquet Server
Raleigh Convention Center
12.2019 - 01.2021
Seasonal sales associate
Bath and Body Works
10.2018 - 12.2019
Shaw University
Bachelor of Arts from Hospitality
Palm Beach Academy Of Health and Beauty
Cosmetology
William T. Dwyer High School
Diploma from ROTC
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