Tyana Reid
Brooklyn,NY
Summary
Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
Work History
Receptionist
Front Desk Position
Manhattan, NY
02.2018 - 11.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Sales Associate
Foot Locker
Brooklyn, NY
06.2020 - 03.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Beauty Advisor
Ulta Beauty Inc.
Manhattan, NY
06.2023 - 03.2024
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Processed payments, entering sales in register for prompt customer service.
- Recommended specific hair and beauty products to meet individual customer needs.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
Education
HIGH SCHOOL DIPLOMA - Art
Park West High School
525 West 50th Street 06.2018
Skills
- Empathy
- Problem-solving skills
- Teamwork and Collaboration
- Customer Service
- Multi-tasking strength
- Reliable and punctual
- Cash Handling
Timeline
Beauty Advisor
Ulta Beauty Inc.
06.2023 - 03.2024
Sales Associate
Foot Locker
06.2020 - 03.2021
Receptionist
Front Desk Position
02.2018 - 11.2019
HIGH SCHOOL DIPLOMA - Art
Park West High School