Tyann Hoyt
Ellenwood,GA
Summary
Results-driven professional with over 7 years of experience in customer service, operational efficiency, and data analysis. Expertise in leveraging analytical thinking and advanced software tools to implement process improvement strategies that enhance accuracy, compliance, and overall efficiency. Skilled in translating complex datasets into actionable insights while fostering strong client relationships and driving performance through innovative solutions. Committed to delivering exceptional results and contributing to organizational success through a proactive approach to problem-solving and continuous improvement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Identity & Driver Credential Specialist
Department of Driver Services
08.2024 - Current
- Ensured applications, records, and identity documentation were accurate and compliant with Georgia state requirements.
- Conducted in-person and virtual road tests for passenger, motorcycle, and commercial driver's licenses.
- Operated vision screening equipment and processed transactions via cash and credit systems.
- Analyzed licensing data to identify inefficiencies and recommended improvements.
- Entered, verified, and retrieved secure state databases.
Data Account Executive
Prime Level Carriers
04.2021 - 02.2024
- Analyze and review company's allotment requests for approval
- Perform analysis of complex data sets to support recommendations and approvals
- Monitor and analyze state and federal legislative and policy proposals for fiscal and operational impacts
- Conducted research on budget and policy priorities to prepare presentations, white papers, and policy briefs.
Store Manager
Murphy's USA
11.2017 - 04.2021
- Supervised staff and ensured compliance with company policies.
- Managed inventory and supply chain operations for timely deliveries.
- Led hiring, onboarding, and training processes.
- Maintained vendor and supplier relationships.
- Implemented strategies to maximize satisfaction and profitability.
- Pioneered loyalty program increasing retention rates.
- Increased sales over 20%
Education
Bachelor of Science - Business & Business Data Analysis
University of Phoenix
Phoenix, AZAssociate of Science -
Georgia State University
Atlanta, GASkills
- Quality Control
- Document Scanning
- Client Relationships
- Software Applications
- Data Analysis (Python, R, SQL, Spark)
- Critical Thinking
- Problem Resolution
- Weekly Payroll
- Loss Protection
- Customer Service
- Profit Maximization
- Inventory Management
- Employee Training
Certification
Tyann Hoyt, 08/11/25, University of Phoenix, https://www.credly.com/go/4YbIHMjN
Timeline
Identity & Driver Credential Specialist
Department of Driver Services
08.2024 - Current
Data Account Executive
Prime Level Carriers
04.2021 - 02.2024
Store Manager
Murphy's USA
11.2017 - 04.2021
Bachelor of Science - Business & Business Data Analysis
University of Phoenix
Associate of Science -
Georgia State University