Tyanna D. Brown

Dedicated and highly organized professional with over 10 years of experience providing administrative, medical, operational, and customer service support in healthcare, federal, educational, and corporate environments. Skilled in appointment scheduling, patient communication, insurance verification, medical records management, electronic documentation, records review, data entry, and maintaining confidential information. Proven ability to coordinate multiple priorities, support multidisciplinary teams, resolve customer concerns, and deliver exceptional service in fast-paced environments. Experienced in Electronic Medical Records (EMR), medical terminology, report preparation, staff training, and records management. Recognized for professionalism, attention to detail, strong communication skills, leadership experience, and the ability to work independently while supporting organizational goals and quality patient care.

• Extensive experience maintaining confidential records, reviewing documentation, and ensuring accuracy and completeness of information.
• Skilled in appointment scheduling, calendar management, personnel coordination, and managing multiple priorities in fast-paced environments.
• Strong background in customer service, patient communication, conflict resolution, and responding professionally to inquiries and concerns.
• Experienced in Electronic Medical Records (EMR), data entry, database management, and maintaining electronic and paper filing systems.
• Knowledge of medical terminology, patient intake procedures, insurance verification, medical office operations, and healthcare documentation.
• Proven ability to prepare reports, correspondence, and operational documentation while maintaining attention to detail and compliance with established procedures.
• Demonstrated success coordinating with multidisciplinary teams, management, clients, patients, contractors, and community stakeholders.
• Skilled in training, mentoring, and supervising personnel while maintaining accurate records and supporting organizational objectives.
• Proficient in Microsoft Office Suite, Google Workspace, AllScripts, and other computerized systems used for documentation and record management.
• Recognized for professionalism, adaptability, strong organizational skills, and the ability to work independently while delivering exceptional service.