TYANNA FREEMAN
Loxahatchee
Summary
I am a reliable student with knowledge of conflict resolution, customer communications, and order processing. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. I am also used to working in a fast pace environment.
Overview
3
3
years of professional experience
Work History
Food Runner
Pura Vida Miami
2023.09 - Current
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Front Service Clerk
Publix
2021.08 - 2023.08
- Trained new staff on front end policies and procedures.
- Assisted customers with product selection, order entry, and payment processing
- Resolved product or service problems by clarifying customer's complaints and determining cause of problem
- Followed up with customers to support satisfaction and resolve any issues.
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
Education
Biology
Palm Beach State College
Lake Worth, FL05.2026
High School Diploma -
Palm Beach Central High School
Wellington, Florida05.2023
Skills
- Restocking
- Food Handling Standards
- Listening Skills
- Customer Service and Assistance
- Managing Multiple Tasks
- Time Management
- Cash Handling
- Menu Memorization
- Server Support
- Table Bussing
- Safe Food Handling
- Beverage Preparation
Timeline
Food Runner
Pura Vida Miami
2023.09 - Current
Front Service Clerk
Publix
2021.08 - 2023.08
Biology
Palm Beach State College
High School Diploma -
Palm Beach Central High School
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