Tyanna Proctor
Rockville,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Transit Bus Operator
DPW&T PG County Gov
District Heights, MD
03.2023 - Current
- Communicated with dispatchers by radio, telephone or computer to exchange information and receive requests for passenger service.
- Operated wheelchair lifts for disabled passengers as needed.
- Provided courteous and friendly customer service to passengers.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Adhered to strict schedules for pick up and drop off times at designated stops.
- Kept shuttle and reception areas clean and organized.
- Followed regular schedule of pickups for individual customers and groups.
- Completed appropriate inspection paperwork and reported results to supervisors.
- Inspected vehicle and personally handled routine upkeep.
- Assisted elderly or disabled passengers in entering and exiting the bus safely.
Bus Driver
WMATA
WASHINGTON, DC
09.2021 - 10.2022
- Followed designated routes according to timetables while obeying speed limits at all times.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Announced stops to passengers.
- Provided courteous customer service while answering questions regarding routes and schedules.
- Complied with local traffic regulations and safety requirements for bus operation.
- Greeted customers in a friendly manner when boarding the bus.
- Collected tickets or cash fares from passengers.
School Bus Operator
DC Government
WASHINGTON , DC
04.2019 - 09.2021
- Acquired and maintained certification in basic first aid and CPR.
- Read maps and followed written or verbal driving directions.
- Responded quickly to emergency situations as they arose while on duty.
- Complied with local traffic regulations and safety requirements for bus operation.
- Transported students and teachers on school activity trips while exercising responsible leadership.
- Utilized appropriate driving techniques, including defensive driving, when operating the school bus.
- Assisted students with boarding and disembarking the bus in a safe manner.
- Performed pre-trip vehicle inspections to ensure that buses were in good working order.
- Operated motorized ramps and lifts to assist special needs students.
Education
High School Diploma -
PENN FROSTER
Scranton, PA06-2021
Skills
- Effective Communication
- Customer service
- Problem Solving
- Attention to Detail
- Time Management
Timeline
Transit Bus Operator
DPW&T PG County Gov
03.2023 - Current
Bus Driver
WMATA
09.2021 - 10.2022
School Bus Operator
DC Government
04.2019 - 09.2021
High School Diploma -
PENN FROSTER
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