Tyanna Spencer
Shreveport,LA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
7
7
years of professional experience
Work History
Security Officer
Bally's Shreveport
Shreveport, LA
05.2022 - 08.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Performed cash drops while maintaining security and control of drop box.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Self-Checkout Attendant
Kroger's Shreveport Marketplace
Shreveport, LA
05.2016 - 08.2022
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Solicited customers to purchase loyalty and item protection plans, successfully bringing in $[Amount] per month in new revenue.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Bachelor of Science - Criminal Justice
Grambling State University
Grambling, LA12.2022
Skills
- Federal and State Regulation Compliance
- Attentive and Observant
- Ground Patrol
- Detailed Activity Logs
- Team Player
- Stationary Surveillance
- Interior and Exterior Patrol
- Conflict Resolution Techniques
- Foot and Vehicle Patrol
- Criminal Law Knowledge
- Theft Prevention Training
- ID Verification
- Customer Inquiries
- Dispatching
Timeline
Security Officer
Bally's Shreveport
05.2022 - 08.2022
Self-Checkout Attendant
Kroger's Shreveport Marketplace
05.2016 - 08.2022
Bachelor of Science - Criminal Justice
Grambling State University