Carlos Thomas

• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Patrolled and monitored premises in company vehicle, on bicycle and by foot.
• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
• Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• Permitted entry with escort for approved persons into secure locations.
• Reported suspicious activities and persons to law enforcement.

I was a successful salesman with this company and I generated over 10k in commission in one year's work.

• Developed and delivered engaging sales presentations to convey product benefits.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Cold-called leads and closed large number of new sales over several months.
• Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Set up calendar with customer birthdays and other special events for personal touch.
• Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
• Attended advanced training sessions and conferences to increase product knowledge and productivity.

As a high school student athlete, I washed diesel trucks with power washers.

• Rinsed objects and placed on drying racks or used cloth, squeegees or air compressors to dry surfaces.
• Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
• Washed exterior vehicles' body, applied top coat or polish, and detailed interior, utilizing power washing equipment.
• Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums' individual units.
• Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.