Tyarah Dziedzic
Naugatuck,CT
Summary
Dynamic professional with a proven track record in beverage and food service management, exemplified during tenure at The Loaded Goat Coffee Co.
Expert in mixology experience and staff management, I excel in delivering outstanding customer service and maintaining high sanitation standards. Skilled in both beverage preparation and effective communication, I consistently enhance customer satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Bartender
DeeMans Bar & Family Grill
Naugatuck, CT
09.2024 - Current
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Stocked ice bins and coolers as needed throughout shift.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Barista Manager
The Loaded Goat Coffee Co.
Naugatuck, CT
11.2019 - 10.2023
- Managed barista staff, ensuring proper training and scheduling.
- Provided feedback on baristas' performance, developed action plans to improve quality of service.
- Monitored inventory levels, ordered supplies as needed and managed budgets for coffee shop operations.
- Assisted with customer inquiries, complaints, and handled escalated issues in a professional manner.
- Developed new ideas to increase sales and customer loyalty through promotions or special events.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Supported highest standards of conduct and service to support company reputation.
Assistant
Buck Electric
Naugatuck, CT
03.2022 - 08.2023
- Greeted visitors, clients and guests in a professional manner.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Organized and maintained filing systems for documents and records.
- Assisted in the preparation of reports, presentations and correspondence.
- Entered data into databases accurately and efficiently.
Education
High School Diploma -
Explorations Charter School
Winsted, CT06-2016
Skills
- Beverage Preparation
- Basic accounting
- Food Preparation
- Payment Processing
- Food Running
- Mixology
- Customer Service
- Clear and effective communication
- Able to stand 8 hours
- Courteous
- Outgoing Personality
- Maintaining a clean bar
- Bar restocking
- Safe service compliance
- Staff Management
- Outstanding customer service
Affiliations
- Photographer
- BabySitter
- Interior Painter
- Dog Watcher
Timeline
Bartender
DeeMans Bar & Family Grill
09.2024 - Current
Assistant
Buck Electric
03.2022 - 08.2023
Barista Manager
The Loaded Goat Coffee Co.
11.2019 - 10.2023
High School Diploma -
Explorations Charter School
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