TyAsia Holmes
Covington,GA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Family Practice Of Conyers
12.2022 - Current
- Directed patients to exam rooms, fielded questions, take vitals and prepare for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Performed venipuntcure on 15+ patients daily per scheduled physician
Commercial Sales Specialist
Southeastern Appliances
10.2021 - 12.2022
- Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
- Attended training sessions on sales skills, product knowledge, technical information, as well as company policies and procedures.
- Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals.
- Worked with in house distribution to expedite orders to increase delivery times by 14 days improving customer satisfaction
Education
High School Diploma -
Newton High School
Covington, GA05.2014
Certificate - Certified Clinical Medical Assistant / Phlebotomist
Metro Medical Training Center
Marietta, GA03.2021
Skills
- Clinical Applications
- Charting Expertise
- Phlebotomy
- Accounting Records
- Inventory Control Processes
- Data Integrity
- EMR / EHR
- Medical office administration
Timeline
Medical Assistant
Family Practice Of Conyers
12.2022 - Current
Commercial Sales Specialist
Southeastern Appliances
10.2021 - 12.2022
High School Diploma -
Newton High School
Certificate - Certified Clinical Medical Assistant / Phlebotomist
Metro Medical Training Center
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