Medical professional with 7 years bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant/Prior Authorization Specialist
Baptist Health Medical Center
Montgomery, AL
01.2024 - Current
Administered patient care and support, ensuring comfort during examinations and procedures.
Managed patient scheduling, optimizing appointment flow and reducing wait times.
Assisted in electronic health record management, maintaining accuracy and compliance with healthcare regulations.
Coordinated communication between patients and healthcare providers, enhancing information exchange.
Processed prior authorization requests efficiently, ensuring compliance with regulatory guidelines.
Analyzed denial reasons and communicated effectively to resolve issues promptly.
Analyzed medical records and other documents to determine approval of requests for authorization.
Reached out to insurance carriers to obtain prior authorization for testing and procedures.
Medical Assistant/Receptionist
Sage Hill Pediatrics
Atlanta, GA
04.2020 - 01.2024
Assisted pediatricians with examinations, immunizations, and minor procedures, ensuring a comfortable experience for children and their families.
Managed patient flow and scheduled appointments, reducing wait times by 20%.
Performed routine laboratory tests, administered injections, and maintained patient records in compliance with HIPAA regulations.
Educated patients and caregivers on treatment plans, medications, and follow-up care.
Admin Ass/Bill Coder
Allegra Health
02.2018 - 03.2020
Managed patient intake and scheduling, ensuring timely appointments and efficient patient flow.
Processed and submitted insurance claims, ensuring compliance with coding guidelines and minimizing claim denials.
Accurately coded medical procedures and diagnoses using ICD-10 and CPT coding systems.
Maintained patient records, ensuring all information was up-to-date and in compliance with HIPAA regulations.
Communicated with insurance companies and patients to resolve billing inquiries and discrepancies.
Reduced claim denials by meticulously reviewing patient records for proper documentation.
Led comprehensive coding audits to ensure compliance with industry standards and regulations.
Education
Bachelor of Science - Educational Leadership And Management
University of Phoenix
05.2026
Associates Medical Assistant - undefined
Savannah Technical College
01.2018
Skills
Strong knowledge of pediatric medical terminology and procedures
Proficient in electronic health record (EHR) systems (eg, [specific EHR software])
Excellent communication and interpersonal skills
Ability to handle sensitive patient information with confidentiality
Strong organizational and multitasking abilities
Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Prior authorization process
Insurance verification
Patient referrals
Benefit coverage
ICD-10 proficiency
Claim submission
Appeals processing
Revenue cycle management
Certification
Electronic Health Records Specialist - Savannah Technical College - AUG 2017
EKG/X-Ray Technician
CPR
First AID
Phlebotomy
Timeline
Medical Assistant/Prior Authorization Specialist
Baptist Health Medical Center
01.2024 - Current
Medical Assistant/Receptionist
Sage Hill Pediatrics
04.2020 - 01.2024
Admin Ass/Bill Coder
Allegra Health
02.2018 - 03.2020
Associates Medical Assistant - undefined
Savannah Technical College
Bachelor of Science - Educational Leadership And Management