Tychelle Taylor
Columbia,SC
Summary
Experienced with multitasking in fast-paced environments. Utilizes adaptability and effective communication to meet diverse job requirements efficiently. Track record of reliability and strong organizational skills, ensuring tasks are completed to high standards.
Overview
5
5
years of professional experience
Work History
Temp Worker- Customer Service Advocate
BlueCross BlueShield of SC
Columbia, SC
10.2025 - 01.2026
- Operated machinery efficiently to complete production tasks within established timelines.
- Assisted in training new employees on safety protocols and operational procedures.
- Maintained cleanliness and organization of work areas to ensure compliance with safety standards.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls while maintaining quality service standards.
- Documented customer interactions accurately in CRM systems for future reference.
- Ensured compliance with company policies and regulations during customer interactions.
Cashier
Lowes Home Improvment
Columbia, SC
02.2025 - 11.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Maintained accurate cash drawers, ensuring error-free financial reporting.
- Collaborated with team members to streamline checkout procedures and reduce wait times.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Customer Service Representative
FH Cann & Associates Inc
11.2023 - 10.2024
- Responded to customer requests for products, services, and company information.
- Promptly responded to inquiries and requests from prospective customers.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Trained new personnel regarding company operations, policies and services.
- Educated customers about billing, payment processing and support policies and procedures.
- Investigated and resolved customer inquiries and complaints quickly.
Sales Associate/Temp Key Holder
Bath and Body Works
rock hill, South Carolina
11.2022 - 11.2023
- Performed daily opening and closing procedures such as counting cash drawers, balancing receipts, and reconciling discrepancies
- Assisted customers with product selection, price checks, returns and exchanges, and special orders
- Executed opening, closing and register functions to meet business requirements
- Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Online Grocery Associate
Walmart Supercenter
Rock Hill, South Carolina
11.2020 - 01.2022
- Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance
- Replaced out-of-stock items with new products to satisfy dissatisfied customers
- Greeted customers and assessed their requirements
- Did stocking and quickly alerted management to low inventory levels
- Greeted customers, assisted them in finding merchandise, and made recommendations
- Provided customers with advice and assistance, paying special attention to their specific needs or desires
- Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look
- Customer Service: Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts
- Organized, documented and resolved arguments between customers which led to peace
- Oversaw, supported.
Education
High School Diploma -
South Pointe High School
Rock Hill, SC06.2021
Skills
- Resource Allocation
- Resource Management
- Safety Enforcement
- Cash Handling
- Customer Service
- Problem Anticipation and Resolution
- Call Management
- Data Collection
- Sales experience
- Technical skills
- Supply restocking
Languages
English
Full Professional
Timeline
Temp Worker- Customer Service Advocate
BlueCross BlueShield of SC
10.2025 - 01.2026
Cashier
Lowes Home Improvment
02.2025 - 11.2025
Customer Service Representative
FH Cann & Associates Inc
11.2023 - 10.2024
Sales Associate/Temp Key Holder
Bath and Body Works
11.2022 - 11.2023
Online Grocery Associate
Walmart Supercenter
11.2020 - 01.2022
High School Diploma -
South Pointe High School