Tydra Dickerson

Works with customers in effort to satisfy any deficient balances

• Reviews, monitors, and engages with high volume of customers per day, Managed over 50 customer calls per day
• Reviews delinquent accounts daily and maintains losses at or below established guidelines for assigned job duties
• Accurately documents all account activities and pertinent information to include, but not limited to, verification's and demographic changes
• Meets individual and departmental objectives set by department management
• Strives to continuously improve quality and productivity of work
• Notifies management of accounts needing additional attention.
• Developed strong relationships with customers through high levels of customer service.
• Assisted customers in understanding loan terms and conditions to make informed decisions.

• Responsible for accurately picking orders according to pick sheet
• Properly pack orders right by using proper materials for certain product
• Pull orders in timely matter
• Responsible for using R/F scanners to pull orders

• Explained the purpose of the trip to the patient and family members
• Answered any questions
• Worked together with clinical staff to prepare the patient
• During transit, monitored the patient and provided indirect care
• At the destination, reported observations to clinical staff.
• Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
• Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
• Warmly greeted patients and visitors and made each feel welcome.

• Smile, greet, and thank customers with a positive attitude
• Stand for long periods of time while checking out customers quickly and accurately
• Keep your area clean and presentable
• Answer customer questions and help them with their needs
• Be available to assist associates across the store as needed
• Assisted customers with questions & knowledge about products
• Assisted customers with transactions via debit