Tye Smith
Boerne,TX
Summary
Strategic business owner with expertise in marketing strategy and operations management. Demonstrated skills in financial oversight, customer service, and market analysis to foster business growth and enhance client retention. Strong communicator and collaborator, focused on improving customer experiences and operational efficiency in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Owner
Lonestar Armadillo Enterprises
Boerne, TX
04.2026 - Current
- Developed marketing strategies to increase brand visibility and customer engagement.
- Managed daily operations for a diverse range of services.
- Oversaw financial budgeting and expense tracking for sustainable growth.
- Implemented inventory management systems to streamline supply chain processes.
- Established customer service protocols to enhance client satisfaction and retention.
- Analyzed market trends to inform business decisions and strategic planning initiatives.
- Kept records for production, inventory, income, and expenses.
- Oversaw daily operations of the business and provided guidance when needed.
- Determined pricing for products or services based on costs and competition.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Managed operations budgeting, accounts payable, and accounts receivable and payroll.
- Conferred with customers to understand needs and finalize purchase orders.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Ensured compliance with all local laws and regulations related to the business operations.
- Kept up-to-date on regulatory changes affecting business operations.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Scheduled maintenance activities for equipment used by the business.
- Managed inventory levels to meet customer demand while minimizing costs.
- Participated in trade shows, conventions, and other events related to industry promotion.
- Updated website content regularly according to current trends within target markets.
- Improved company's quality and productivity by streamlining systems and processes.
Office Administrator
Chenega EH&F
San Antonio, Texas
06.2022 - Current
- Managed office supplies inventory and ensured timely replenishment.
- Coordinated meetings and maintained accurate schedules for staff.
- Processed incoming and outgoing mail efficiently each day.
- Developed filing systems to improve document organization and retrieval.
- Communicated with clients and vendors to address inquiries promptly.
- Implemented office procedures to enhance workflow efficiency among teams.
- Supported training sessions for new staff on administrative tasks.
- Coordinated and managed daily administrative operations of the office.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Organized and maintained filing systems, including electronic databases and records.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Processed invoices on a timely basis according to established procedures.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized various software and tools to streamline processes and optimize performance.
- Assisted in onboarding tasks with Human Resources and provided credentials for new hires that worked on our contracts
Restaurant Waiter
Plucker Wing Bar
San Antonio, Texas
11.2021 - 04.2022
- Delivered exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Maintained cleanliness of tables and dining area throughout shifts.
- Assisted in training new waitstaff on restaurant procedures and menu knowledge.
- Managed customer inquiries and resolved issues promptly and effectively.
- Processed payments efficiently using point-of-sale systems.
- Recommended menu items to guests based on preferences and specials.
- Set up and organized dining areas for special events and large parties.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Resolved customer complaints in a polite manner according to company policy.
- Checked on guests during meals to ensure satisfaction with each course.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Operated POS terminals to input orders, split bills, and calculate totals.
Delivery Driver
Papa John's Pizza
San Antonio, Texas
12.2020 - 07.2021
- Delivered pizzas promptly to customer locations within designated routes.
- Ensured food safety and quality standards during transportation.
- Communicated effectively with team members and management on delivery issues.
- Loaded and organized delivery vehicles for efficient routes.
- Assisted in training new drivers on delivery procedures and policies.
- Addressed customer inquiries and resolved issues during deliveries.
- Followed traffic regulations and company policies while driving safely.
Retail Manager
Powerhouse Nutrition
San Antonio, Texas
02.2020 - 12.2020
- Managed daily store operations and ensured high standards of customer service.
- Trained and mentored staff on product knowledge and sales techniques.
- Oversaw inventory management to maintain optimal stock levels and product availability.
- Developed promotional displays to enhance customer engagement and drive sales.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Implemented training programs to improve employee performance and efficiency.
- Analyzed sales trends to adjust merchandise selection and pricing strategies.
- Monitored inventory, cash, and payroll processes to keep location running smoothly.
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
- Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Staged merchandise and stocked sales floor to stimulate impulse sales.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Oversaw social media channels and implemented digital marketing campaigns to engage target audiences.
- Supported retail associates to drive quality performance and experiences for guests.
- Created weekly schedules for store employees according to labor laws and budget constraints.
- Analyzed financial data to identify areas of improvement for profitability.
- Ensured compliance with safety regulations in accordance with company policy.
Education
Some College (No Degree) - Business Management
San Antonio College
San Antonio, TXSkills
- Marketing strategy
- Business development
- New business development
- Market analysis
- Customer relationship management
- Cash flow management
- Budget control
- Supply chain optimization
- Business planning
- Operational management
- Negotiation
- Problem solving
- Team collaboration
- Effective communication
- Entrepreneurial personality
Certification
- Certified Food Manager
- Certified Food Handler
- Excel Certification
- Proficiency in Business Computer Applications
Websites
Timeline
Business Owner
Lonestar Armadillo Enterprises
04.2026 - Current
Office Administrator
Chenega EH&F
06.2022 - Current
Restaurant Waiter
Plucker Wing Bar
11.2021 - 04.2022
Delivery Driver
Papa John's Pizza
12.2020 - 07.2021
Retail Manager
Powerhouse Nutrition
02.2020 - 12.2020
Some College (No Degree) - Business Management
San Antonio College