Strengths include strong listening skills, empathy, and patience coupled with knowledge of personal care protocols and safety procedures. Passionate and highly motivated customer service professional with 20 years of
experience assisting clients. Being a determined individual I excel in oral and written communication with extensive experience in fast paced environments. Adept at managing a high phone volume, while remaining empathic and courteous. Flexible and meticulous at handling a multitude of issue from overwhelmed clients to computer delays.
Monitored vital signs of adult patients and reported any changes to medical staff.
Authorized To Work: US