Tyeisha Roberson
Savannah,GA
Summary
Compassionate and disciplined School Bus Monitor with 3 years of experience caring for needs bus riders. Seasoned supervisor skilled in handling anything that happens on or near buses. Proficient at earning caregivers' full confidence, enabling students to enjoy safe and affirming bus rides.
Overview
7
7
years of professional experience
Work History
School Bus Monitor
Savannah Chatham County Public School System
Savannah, GA
10.2021 - Current
- Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.
- Accompanied driver and children on bus route to keep students safe and protected.
- Advised passengers to be seated and orderly while on vehicles.
- Handled passenger emergencies or disruptions.
- Monitored buses transporting up to 55 passengers.
Call Center Representative
Chatham Area Transit
Savannah, GA
10.2019 - 04.2021
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Janitor
ABM Janitorial Services
Savannah, Georgia
05.2017 - 11.2019
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Deli Associate
Enmark
Savannah, GA
04.2018 - 09.2019
- Followed recipes and customer requests to prepare meals.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Cleaned utensils, dishes and glasses for customer use.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
Education
High School Diploma -
Towers High School
Decatur, GA05-2014
Skills
- Student Supervision
- Conflict Resolution
- Positive student engagement
- Active Listening
- Behavior management techniques
- Call Control
- Data Entry
- Answering questions
- Professional phone voice
- Appointment Scheduling
- Call Center Operations
- Problem-solving skills
References
References available upon request.
Timeline
School Bus Monitor
Savannah Chatham County Public School System
10.2021 - Current
Call Center Representative
Chatham Area Transit
10.2019 - 04.2021
Deli Associate
Enmark
04.2018 - 09.2019
Janitor
ABM Janitorial Services
05.2017 - 11.2019
High School Diploma -
Towers High School
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