Tyeisha Scott
Orlando,FL
Summary
Dedicated customer service representative motivated to maintain customer satisfaction and contributes to company success. Reliable and driven with strong time management and prioritization abilities. Excellent organization, communication, and relationship building skills. Articulate and friendly with a professional demeanor.
Overview
15
15
years of professional experience
Work History
Environmental Services Housekeeper
Adventist Health System
12.2023 - 07.2024
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Verified cleanliness and organization of storage areas and carts.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Deli Manager
Walmart
08.2014 - 01.2024
- Maintains working knowledge of Deli recipes and prepared foods
- Operates cash register, POS systems, and follows all front end and cash accountability
- Trains other staff as needed
- Maintains back-stock area according to department standards
- Assists in other departments as needed
Behavior Technician
Holistic Recovery Center
06.2015 - 11.2018
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Collaborated with other professionals to develop and modify individualized treatment plans.
Cash Management Services Teller
Loomis
10.2015 - 04.2016
- Accurately process deposits, withdrawals, and payments
- Accounts research on the bank system, place holds on accounts, transfer funds on-line and process miscellaneous items
- Balance cash drawer daily, accurately and efficiently
- Understand bank products and respond appropriately to customer inquiries
- Accept assignments as required to maintain adequate staffing levels throughout branch
Shift Manager
Five Guys
08.2009 - 11.2014
- Managed inventory for all shifts and ordered supplies
- Trained new employees on proper food handling and safety procedures
- Outlined shift duties and created signage to keep employees informed of procedures
- Maintained total restaurant cleanliness for every shift and ensured a clean facility for transition
- Answered customer service issues quickly and ensure total satisfaction from all guests
Education
H.S. DIPLOMA - Basic Studies
NORLAND SENIOR HIGH SCHOOL
05.2007
Skills
- Cleaning and sanitizing
- Safe Food Handling Practices
- Customer Engagement
- Workplace Safety
- Stock Rotation
- Proper food handling
- Cleanliness and sanitation
References
AVAILABLE UPON REQUEST
Timeline
Environmental Services Housekeeper
Adventist Health System
12.2023 - 07.2024
Cash Management Services Teller
Loomis
10.2015 - 04.2016
Behavior Technician
Holistic Recovery Center
06.2015 - 11.2018
Deli Manager
Walmart
08.2014 - 01.2024
Shift Manager
Five Guys
08.2009 - 11.2014
H.S. DIPLOMA - Basic Studies
NORLAND SENIOR HIGH SCHOOL