Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Activities
Timeline
Hi, I’m

Tyenza EL

Chicago,IL
Tyenza EL

Summary

I have over ten years in the restaurant and hospitality industry, where I have gained valuable experience as a server, host, and barista. I am also an animal caregiver for Wag! and hold a certification in weight loss programs for youth and seniors. My community work includes collaborating with organizations to support youth initiatives. Currently, I serve as a spa supervisor at Aire Ancient Baths, where I assist clients with health and beauty services and help therapists provide exceptional care. Sustainability and caregiving are fundamental to my lifestyle, driving my passion for making a positive impact in my community.

Overview

15
years of professional experience
1
Certification

Work History

AIRE Ancient Baths

Spa Attendant & Supervisor
02.2024 - Current

Job overview

  • Greeting clients: Welcoming guests and making them feel comfortable
  • Answering questions: Providing information and addressing client needs
  • Managing appointments: Booking appointments and taking phone calls
  • Cleaning: Keeping the spa clean and organized, including treatment rooms, locker rooms, and lounges
  • Restocking supplies: Keeping towels, robes, and other amenities stocked
  • Assisting therapists: Setting up services for massage therapists and helping with treatments
  • Selling products: Selling spa products and treatments

Wag!

Pet Sitter
04.2025 - Current

Job overview

  • Communicated professionally with pet owners via phone, email, and text.
  • Exercised animals regularly with walks and rigorous play activities.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Prepared food and water following instructions from pet owners.
  • Monitored animals for behavioral problems and signs of health issues.
  • Gave medication to pets following guidelines from owners.

Sugar Factory American Brasserie

Server
03.2023 - 02.2024

Job overview

  • As a Server, the responsibility is to ensure that Guests have an enjoyable, one of a kind experience by providing quality customer service.
  • Taking and entering orders, delivering food, and cleaning and resetting after the Guest has departed.

Fairgrounds Craft Coffee & Tea

Barista/Cashier
10.2022 - 03.2023

Job overview

  • Greeting customers as they enter
  • Providing customers with drink menus and answering their questions regarding ingredients
  • Taking orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
  • Process sales transactions
  • Calculate the cost of products or services
  • Accept payments
  • Calculate and return change when required by the payment method
  • Maintain adequate change denominations in the cash drawer and request additional change
  • Answer customer questions about products or services

True Food Kitchen

Host & Server
02.2020 - 06.2022

Job overview

  • Hostess
  • To-go Server
  • Prepare Food and Delivery Meals
  • Greet & Seat Guest
  • Presents menus to guests
  • Run the floor plan board
  • Create a comfortable and welcoming environment for guests
  • Answers phone and answers questions concerning the menu and restaurant.

Real Good Juice

Bartender/Server
08.2018 - 05.2019

Job overview

  • Being a positive role model for the standards and behaviors consistent with Real Good's core values and culture.
  • Creating a guest experience that goes above and beyond expectations.
  • Thinking outside the box to problem solve and keep the bar running smoothly.
  • Responsible for communicating store needs to your Team Lead and Assistant Team Lead.
  • Properly executing food safety and security standards on a daily basis.
  • Responsible for the completion of all tasks assigned to shift by Team Lead and Assistant Team Lead (i.e. opening, closing or swing shift).
  • Being a team player and working together on a team level to maintain standards and accomplish goals.

Starbucks

Barista/Cashier
05.2017 - 03.2018

Job overview

  • Take orders and make coffee, tea, and other drinks to customer specifications
  • Operate cash registers and credit card machines
  • Field customer complaints or questions
  • Clean coffee machines, restaurant areas, restrooms, and preparation areas during a normal shift
  • Maintain good customer relations and speedy delivery of all beverages as well as complete assigned tasks from management every day

Youth Moving On Peer Resource Center Yoga Workshop

Yoga/Meditation Teacher
03.2017 - 08.2017

Job overview

  • Assist supervisors

Whole Foods Market

Cashier
09.2016 - 12.2016

Job overview

  • Surprise and delight the customers with consistent service.
  • Follow proper procedures for customer check out, handling of tenders, use of tares, sales of alcoholic beverages, and use of PLUs and UPCs.
  • Assist supervisors in controlling customer flow and backed up lines; help to reduce waiting time for customers.
  • Follow all cash handling procedures; Understand, meet and exceed regional cashier variance policy.
  • Keep the Customer Service department clean, well stocked, and organized.
  • Answer department telephone calls and pages quickly and with excellent phone etiquette.

Desoto Central Market

Cashier/Barista
06.2015 - 09.2016

Job overview

  • Welcoming customers by determining their coffee interests and needs.
  • Educating customers by determining their coffee interests and needs.
  • Keeping a clean environment cleaning tables, sweeping, mopping and keeping work area clean and sanitized.

True Food Kitchen Biltmore Park

Hostess
05.2015 - 11.2015

Job overview

  • Greet & Seat Guest
  • Presents menus to guests
  • Run the floor plan board
  • Answers phone and answers questions concerning the menu and restaurant.

Securitas

Security Guard
05.2014 - 11.2014

Job overview

  • Guiding Traffic and helping Pedestrians across crosswalk
  • Working and Securing Concerts in City Walk
  • Securing tv show casting
  • Checking Bags for Visitors at Universal Studios Hollywood Entrance
  • Patrolling and reporting issues in Universal Studios Hollywood Theme Park
  • Confident and hard worker

University Of Chicago Track Club

08.2013 - 12.2013

Green Teens Program, Gary Comer Youth Center

Apprentice Chef
06.2010 - 01.2011

Job overview

  • Planted flowers in rooftop garden.
  • Worked as an apprentice chef, cooking foods from the rooftop garden.
  • Served refreshments to community.

Education

Southern California Health Institute
North Hollywood, CA

College Prep
03.2015

Gary Comer College Prep
Chicago, IL

High School Diploma
06.2013

Skills

  • Microsoft Word
  • Driving
  • Powerpoint
  • Waiter
  • Customer service
  • Organizational Skills
  • Host
  • Barista Experience
  • Cash register
  • Pet Care
  • Telemarketing
  • Serving
  • Microsoft Office
  • Cash handling
  • Sales
  • Time & Attendance Systems
  • Restaurant Server
  • Cooking
  • Security
  • Time Management
  • Animal Care

Personal Information

Work Permit: Authorized to work in the US for any employer

Certification

  • National Academy Sports Medicine Weight Loss, Present
  • High School Diploma, Present
  • National Academy Sports Medicine Youth Exercise, Present
  • National Academy Sports Medicine Senior Exercise, Present
  • Food Handler Certification, Present
  • Driver's License, 09/01/15, 05/01/27

Activities

Green Teens Program, Gary Comer Youth Center, Apprentice chef, cooking foods from the rooftop garden, 06/01/10, 06/01/11

Timeline

Pet Sitter

Wag!
04.2025 - Current

Spa Attendant & Supervisor

AIRE Ancient Baths
02.2024 - Current

Server

Sugar Factory American Brasserie
03.2023 - 02.2024

Barista/Cashier

Fairgrounds Craft Coffee & Tea
10.2022 - 03.2023

Host & Server

True Food Kitchen
02.2020 - 06.2022

Bartender/Server

Real Good Juice
08.2018 - 05.2019

Barista/Cashier

Starbucks
05.2017 - 03.2018

Yoga/Meditation Teacher

Youth Moving On Peer Resource Center Yoga Workshop
03.2017 - 08.2017

Cashier

Whole Foods Market
09.2016 - 12.2016

Cashier/Barista

Desoto Central Market
06.2015 - 09.2016

Hostess

True Food Kitchen Biltmore Park
05.2015 - 11.2015

Security Guard

Securitas
05.2014 - 11.2014

University Of Chicago Track Club
08.2013 - 12.2013

Apprentice Chef

Green Teens Program, Gary Comer Youth Center
06.2010 - 01.2011

Southern California Health Institute

College Prep

Gary Comer College Prep

High School Diploma

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Tyenza EL