Tyera Small

Customer service, Disease Specialist, informing patients of their sexually transmitted disease (STD) status. Conduct filed investigations to locate and refer anyone known to be infected or suspected of being infected with an STD to a proper medical facility for testing or treatment. Conduct interviews of infected patients to obtain information on sexual contacts. Obtain field blood from contacts to find a source or spread symptoms, and prevention of contracting sexually transmitted infections. Contact high priority patients such as pregnant females who are infected to get them quickly treated so that their unborn child is not infected. Perform data entry, phlebotomy, verification of treatment from providers, verification of care of HIV patients, and obtaining viral load status. Conduct visits at the Juvenile Detention Center, jail, and prison. Conduct interviews of those entered into the Stars database for follow-up and case management. Communicate with STD clinic providers and supervisors to ensure proper staging and treatment throughout the duration of the case. All information is strictly maintained in a confidential manner. Information is also entered into the HMS database, as needed. I have also received Disease Intervention Training, HIV 500/501, HMS, STARS, Outlook, Word, and other Microsoft applications training.

A Senior Phlebotomist job description includes performing blood collection, supervising junior staff, managing workflow and training, ensuring quality control and compliance, and handling escalated patient issues. This senior role involves advanced technical skills, such as venipuncture and sample handling, as well as leadership duties, including scheduling, staff evaluation, and implementing process improvements to maintain a safe and efficient phlebotomy service. Specimen collection: Perform venipuncture and capillary punctures on patients of all ages, ensuring proper identification, labeling, and specimen integrity.

• Staff supervision and training: Supervise, train, and mentor other phlebotomists, and may provide input for performance evaluations.
• Workflow and operations management: Prioritize workload, manage schedules, coordinate breaks, and oversee the day-to-day operations of the phlebotomy unit.
• Quality assurance and compliance: Monitor quality control, ensure compliance with safety, legal, and regulatory standards, and troubleshoot errors within lab systems.
• Patient and staff liaison: Serve as a point of contact for escalated patient care or technical issues, and act as a liaison between phlebotomy staff, laboratory personnel, and clinical leadership.
• Inventory and equipment: Oversee inventory and equipment maintenance for the phlebotomy area.
• Clerical and administrative tasks: Perform administrative duties, such as maintaining logs and processing paperwork.

A lab technician at CSL Plasma, often called a Plasma Processing Technician, is responsible for the accurate and timely sampling, testing, and storage of plasma collected from donors. Key duties include collecting and labeling samples, ensuring proper storage, monitoring equipment, calibrating machinery, and accurately recording donor data in an electronic system. This role requires adherence to strict standard operating procedures (SOPs) to ensure product quality and safety. Sample and unit handling: Collect plasma samples and move plasma units to freezers, ensuring proper storage according to SOPs.

• Labeling and sterility: Verify the accuracy of unit labeling, and use sterile techniques to draw samples and seal them with a heat sealer.
• Shipping and documentation: Prepare and pack samples and units for shipping according to SOPs, and prepare the necessary documentation.
• Equipment monitoring: Monitor the temperature of freezers and refrigerators, report any malfunctions, and perform daily calibration of equipment.
• Data management: Accurately record donor data in the electronic donor information management system.
• Compliance: Follow all relevant Health, Safety, and Environmental (HSE), and Occupational Safety and Health Administration (OSHA) policies and procedures.