Tyera Smith

Assisted veterinarians with exams, treatments, and patient restraint

•Obtained patient history from clients and communicated details to the Doctor for informed care

• •Cleaned and stocked exam rooms, ensuring efficient readiness for patient visits.
• Checked clients in and out with the use of Shepherd online system

• Assisted surgeons in achieving a sterile environment during surgical procedures.
• Maintained a clean and sterile surgical environment by preparing surgical packs and instruments.
• Prepared patients for surgical procedures, prioritizing sterilization standards and patient comfort

• Arrive at clients' homes and businesses through Lisas App and Maintained the animals with care by providing walks, feeding, and cleaning.
• Walked clients’ dogs for Lisa’s Dog walking across planned neighborhood routes.
• Fitted leashes, harnesses, and collars before each walk.
• Monitored dog behavior and adjusted pace for safety and comfort.

• Prepped patients for various surgical procedures with meticulous attention to sterilization and comfort.
• Recovered surgical patients post-operatively, monitoring vitals and providing compassionate care.
• Developed detailed invoices and effectively communicated services rendered to clients, enhancing transparency.
• Supported surgical recheck appointments and conducted patient evaluations, ensuring continuity of care.
• Prepared surgical packs and instruments, ensuring a clean and sterile environment for optimal surgical outcomes.

• Supported veterinarians in exams, treatments, and patient care.
• Maintained calm and organized workspace during high-stress situations to support efficient operations.
• Developed strong client relationships through excellent service and clear communication, enhancing client satisfaction.

• Led one-on-one and group training sessions with positive reinforcement techniques, enhancing dogs' behavioral outcomes.
• Educated pet parents and provided hands-on coaching to deepen bonds with their dogs, fostering positive relationships.
• Coordinated with store associates to create a safe, enriching in-store experience for pets and their owners.

• Assisted veterinarians during exams, vaccinations, x-rays, and procedures.
• Administered medications and vaccines with precision and care.
• Obtained medical histories, safely restrained animals, and ensured exam rooms were clean and well-stocked for efficient veterinary care.
• Managed front desk operations, including multi-line phones, appointment scheduling, Avimark, payments, and records, ensuring smooth operations and excellent client service.
• Executed laundry and facility upkeep to uphold a clean and inviting environment for clients and patients.

• Trained dogs of various breeds, temperaments, and ages using humane and engaging methods.
• Educated owners on behavior modification techniques, enhancing training consistency and effectiveness.
• Fostered customer loyalty by delivering exceptional service and proactive follow-up.