Ty'Erra Toles
Wichita,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Care Professional
Heartspring
01.2024 - Current
- Ensured safe and comfortable environment by maintaining clean and organized living spaces for clients.
- Led patient or group recreational activities for enhanced patient outcomes.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Strengthened positive behavior patterns in clients by implementing consistent reinforcement strategies and redirection techniques when necessary.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
Home Health Care Aide
Independent Living
12.2017 - 01.2024
- Primary responsibilities included cooking, cleaning, bathing and running errands for clients
- I was able to develop trusting, caring long lasting relationships with clients as well which is something i will always cherish.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Customer Service Representative
Starwood Hotel and Resorts
07.2017 - 05.2018
- Primary responsibilities included making reservations on behalf of guests
- I also had to upsell packages, discounted rates as well as SPG membership that was offered to guests at no cost
- Another task assigned was to call the hotels directly if a guest needed information i did not have on my end, anytime there were significant weather changes and if i seen the hotel was booked i would call and make sure because sometimes the agents would see that the hotel was booked and the hotel would actually have rooms available.
Home Health Aide
All Saints Home Care
07.2016 - 07.2017
- I was primarily responsible for cooking, cleaning, bathing and running errands for my clients
- I was able to develop trusting, caring long lasting relationships with clients as well which is something i will always cherish.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
Technical - Healthcare
Wichita Technical Institute
Wichita, KS03.2024
High school diploma -
Wichita High School East
Wichita, KS05.2016
Skills
- Home Care
- Direct Patient Care
- Time Management
- Vitals Monitoring and Documentation
- CPR/AED
- First Aid
- Vital Signs
- Attention to detail
- Phlebotomy
- Communication skills
- Progress Tracking
- Hygiene maintenance
Certification
CPR Certification, 01/01/24, 01/01/26, HEARTSPRING, Certification for CPR/First aid through HEARTSPRING for both children and adults.
Groups
Student Ambassador- WICHITA TECHNICAL INSTITUTE, 06/01/21, Present, Representing what a WTI student looks like and supporting other students.
Timeline
Direct Care Professional
Heartspring
01.2024 - Current
Home Health Care Aide
Independent Living
12.2017 - 01.2024
Customer Service Representative
Starwood Hotel and Resorts
07.2017 - 05.2018
Home Health Aide
All Saints Home Care
07.2016 - 07.2017
Technical - Healthcare
Wichita Technical Institute
High school diploma -
Wichita High School East
CPR Certification, 01/01/24, 01/01/26, HEARTSPRING, Certification for CPR/First aid through HEARTSPRING for both children and adults.
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