
Conscientious Customer Service Manager with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.
Customer-focused
Personnel training and development
Adherence to high customer service standards
Schedule Management
Cash Handling
Microsoft Outlook, Word and Excel
Effective problem solver
Training and mentoring
Complaint resolution
I am able to do Bookkeeping and schedule writing. I go above and beyond to complete all task assigned to me.