Tyesha Norman
Manhattan,NY
Summary
Motivated [Job Title] with experience working closely with teammates to serve guests. Diligently follows recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly and accurately.
Overview
21
21
years of professional experience
Work History
Food Service Worker
Compass Group Dining Service (N.Y.U)
Newyork, NY
07.2019 - Current
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cooked batches of food according to standard recipes.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Cashier/Barista/ Shopsteward
ARAMARK, Higher Education Dining Services (N.Y.U)
Newyork, NY
09.2006 - 06.2019
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Greeted over 1000 patients per day.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Set up new sales displays each week.
- Lifted up to 75 pounds at once and used forklift to move heavier loads.
Front End Manager
Gourmet Garage
Newyork, NY
02.2001 - 09.2006
- Oversaw cashier operations, bookkeeping and security.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Trained team members in successful strategies to meet operational and sales targets.
- Recorded financial transactions and performed account reconciliations.
- Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Motivated employees to perform at peak productivity with morale-boosting programs.
- Administered capital budget for store.
- Coached employees through day-to-day work and complex problems
- Maintained strong customer relations and effective customer service standards
Education
High School Diploma -
Monroe Academy For Visual Arts & Design
Bronx, NY01.1999
Associate of Arts - Fashion Design
Fashion Institute of Technology
New York, NY01.2001
Skills
- Proper Food Storage
- Tray Assembly
- Dishwasher Operation
- Decision Making
- Problem Solving
- Meat Preparation
- Weighing and Measuring
- Verbal and Written Communication
- Portion Control
- Data Analysis
- Food Preparation
- Team Leadership
Stone/marble Tiling, Construction , Home Remodeling Experience
I'm an experience stone/marble tiler ,and still learning the craft in shadowing others for an dynamic out come.
Home remodeling is self taught thru family experience (take walls down , flooring , plumbing, reconstruction /renovation) .
Timeline
Food Service Worker
Compass Group Dining Service (N.Y.U)
07.2019 - Current
Cashier/Barista/ Shopsteward
ARAMARK, Higher Education Dining Services (N.Y.U)
09.2006 - 06.2019
Front End Manager
Gourmet Garage
02.2001 - 09.2006
High School Diploma -
Monroe Academy For Visual Arts & Design
Associate of Arts - Fashion Design
Fashion Institute of Technology