TYESHIA MUMFORD
Florence,US
Summary
Aspiring Accountant with a strong foundation in accounting and financial management. Proficient in enhancing data accuracy and streamlining processes through advanced Excel techniques. Committed to leveraging analytical skills and customer service expertise to support strategic decision-making and foster collaboration in team environments.
Overview
7
7
years of professional experience
Work History
Student finance Counselor ll
Southern New Hampshire University
Florence , SC
05.2026 - Current
- Provided counseling services to students navigating academic and personal challenges.
- Developed personalized action plans to support student success and well-being.
- Collaborated with faculty to address student needs and promote a supportive environment.
- Participated in regular team meetings to discuss case management issues and plan services for clients.
- Created an environment that was safe, supportive, and conducive to learning for all students.
student finance counselor l
Southern new Hampshire - online
Florence, SC
01.2025 - 05.2026
- Advised students on financial aid options and eligibility requirements.
- Assisted in completing FAFSA and other financial aid applications.
- Developed informational materials for financial aid workshops and seminars.
- Reviewed student financial aid files for accuracy and completeness.
- Collaborated with academic departments to align funding with student needs.
- Maintained knowledge of federal, state, and institutional financial aid regulations.
- Assisted with completion of documentation such as FAFSA paperwork, answered questions, and delivered key information.
- Provided one-on-one counseling to students regarding financial aid program options and requirements.
Accountant II
Nelnet
Nebraska City, US
06.2023 - 09.2024
- Managed monthly financial reconciliations and ensured accuracy of all records.
- Prepared detailed financial statements for internal and external stakeholders.
- Collaborated with cross-functional teams to streamline accounting processes.
- Oversaw accounts payable and receivable, maintaining timely payments and collections.
- Assisted in the annual audit process by preparing necessary documentation.
- Created journal entries accurately and timely for month end close processes.
Accountant l
Nelnet
Remote
12.2022 - 06.2023
- Processed vendor invoices accurately and in a timely manner.
- Managed payment schedules to ensure timely disbursement of funds.
- Reviewed and reconciled accounts payable transactions regularly.
- Collaborated with vendors to resolve billing discrepancies efficiently.
- Assisted in month-end closing by preparing necessary reports and documentation.
- Created detailed reports summarizing cash disbursement activities.
Student Loan Advisor
Nelnet
Lincoln, US
11.2021 - 12.2022
- Advising/assisting borrowers with general info, public service loans forgiveness and consolidation.
- Analyze borrower financial situations to recommend optimal repayment plans, enhancing loan management strategies and reducing default rates.
- Guide borrowers through complex loan processes, providing clear explanations of options and assisting with public service loan forgiveness applications.
- Conduct thorough credit report screenings, ensuring accuracy in borrower assessments and maintaining compliance with lending regulations.
- Streamline communication processes through efficient handling of inbound/outbound calls, emails, and letters, improving response times.
- Partner with internal teams to develop comprehensive borrower solutions, fostering a holistic approach to student loan management.
CSR - Customer Service Representative
Paramount Staffing, Inc/DUKE ENERGY
Remote
08.2021 - 11.2021
- Managed electricity services, enhancing customer satisfaction with efficient scheduling.
- Facilitated service transitions, handling payments empathetically and improving customer relations.
- Coordinated with technical teams to streamline processes, reducing response times.
- Implemented payment solutions, balancing company policies with customer needs.
- Scheduled technicians precisely, ensuring timely service connections and operational efficiency.
Open Items Specialist
Assurant
Florence, US
09.2019 - 08.2021
- Enhanced loss draft processes, boosting client satisfaction and reducing processing time.
- Coordinated with teams to resolve insurance claims, facilitating timely solutions for policyholders.
- Maintained detailed records for mortgage firms to enhance data management and reduce errors.
- Proposed enhancements in check logging that contributed to increased productivity.
- Entered mortgage data and logged checks, ensuring high accuracy and efficiency.
Education
Bachelor of Science - Accounting And Finance
Southern New Hampshire University
Manchester, NH08-2026
High School Diploma -
West Florence High School
Florence, SCSkills
- Financial Counseling
- Financial Aid Knowledge
- Data Analysis
- Accounting
- Excel
- QuickBooks
- Microsoft Office
- Customer Service
- Management
- Interviewing
- Analysis
- Organization
- Time Management
- Communication
Typing Speed
40 wpm
Languages
English
Authorized To Work
US for any employer
Personal Information
Willing To Relocate: Anywhere
Websites
Timeline
Student finance Counselor ll
Southern New Hampshire University
05.2026 - Current
student finance counselor l
Southern new Hampshire - online
01.2025 - 05.2026
Accountant II
Nelnet
06.2023 - 09.2024
Accountant l
Nelnet
12.2022 - 06.2023
Student Loan Advisor
Nelnet
11.2021 - 12.2022
CSR - Customer Service Representative
Paramount Staffing, Inc/DUKE ENERGY
08.2021 - 11.2021
Open Items Specialist
Assurant
09.2019 - 08.2021
Bachelor of Science - Accounting And Finance
Southern New Hampshire University
High School Diploma -
West Florence High School