Executive Assistant
Tyeshia Sutton
ACES ABA
Sacramento,CA
3
Certification
16
Years of experience
Customer-focused professional with experience in customer service and clerical roles. Holds an Associate of Arts degree in Sociology and Social Behavioral Science, enhancing communication and interpersonal skills. Skilled in data entry and office administration, dedicated to ensuring client satisfaction. Authorized to work in the US and open to relocation, ready to contribute effectively to a collaborative team.
Work History
Registered Behavior Technician (RBT)
1 Year- Provided individualized Applied Behavior Analysis (ABA) therapy to children with autism and developmental disabilities under the supervision of a Board Certified Behavior Analyst (BCBA).
- Implemented behavior intervention plans and skill-acquisition programs to improve communication, socialization, self-care, and daily living skills.
- Collected and documented behavioral data to track client progress and communicate updates to supervisors and caregivers, enhancing treatment effectiveness.
- Applied positive reinforcement, prompting, modeling, and evidence-based techniques to facilitate learning and decrease challenging behaviors.
- Collected and documented accurate behavioral data, tracked client progress, and communicated updates to supervisors and caregivers.
- Collaborated with families, teachers, and clinical team members to ensure consistency in treatment across home, school, and community settings, improving client outcomes.
Recreation Aide
1 Year 11 Months- Enhanced community engagement by supporting program initiatives at city-run community center. Streamlined membership intake process for new and current members. Provided comprehensive information on program options and benefits.
- Developed innovative programming ideas based on community needs, improving overall service offerings.
- Implemented feedback systems from participants to continuously improve program quality and satisfaction.
- Delivered recreational programs to meet needs and preferences of diverse resident population.
Team Leader
1 Year 7 Months- Created a thriving learning environment for 20 children through impactful class leadership in the expanding educational initiative. Implemented creative lesson plans and coordinated activities that boosted student involvement and educational achievements. Optimized space organization, leading to enhanced efficiency across the program.
- Developed and executed strategic initiatives to improve program outreach and effectiveness in underserved areas.
Office Assistant
2 Months- Assisted with administrative tasks as an office assistant intern for Project Rebound, a nonprofit supporting formerly incarcerated students in re-entering the CSU system. Answered phone calls and directed inquiries to relevant parties. Scanned and organized documents to facilitate efficient file management. Guided potential clients through enrollment procedures and academic guidelines.
- Managed office correspondence, ensuring timely communication across departments.
Youth Development Professional
8 Months- Worked in the extended learning program contracted with Twin Rivers School district for the After School program. Provided an educational curriculum to class of 20 or more. Assisted grades k-6 with school work and projects such as but not limited to; STEAM, SEL, ART, and homework. Acted as teacher of the After School program, aided students with behavioral issues and social and emotional support.
Title Clerk
1 Year 2 Months- Achieved efficient processing and updating of car loan information across multiple systems via titles. Streamlined vehicle ownership information updates in partnership with the DMV as a title clerk. Delivered high-volume data entry results, managing over 100 transactions daily in a general office environment.
- Managed data entry for title applications using proprietary software systems to enhance accuracy.
- Conducted audits of title records to identify and rectify errors, improving operational efficiency.
Customer Service Representative
3 Years 5 Months- Managed case reviews of income and immigration documentation to assess eligibility criteria. Oversaw customer service operations through telephone communication and executed data entry responsibilities.
Education
High School Diploma
Associate's Degree - Sociology
Associate's Degree - Social and Behavioral Science
Skills
Case Management
Behavioral interventions
Intake Experience
Therapeutic support
Administrative Experience
Microsoft Office
Behavior intervention
Microsoft Outlook
Time management
Stakeholder relationship building
Email management
Conflict management
Certification
Driver's License, CPR Certification, Non-CDL Class C, First Aid Certification
Timeline
Registered Behavior Technician (RBT)
ACES ABA
08.2025 - 08.2026Read More
Office Assistant
Project Rebound
03.2024 - 05.2024Read More
Recreation Aide
City of Sacramento
02.2024 - 01.2026Read More
Team Leader
Center of Fathers and Family
10.2023 - 05.2025Read More
Youth Development Professional
Boys & Girls Clubs of America
11.2021 - 07.2022Read More
Title Clerk
Cox Automotive
07.2019 - 09.2020Read More
Customer Service Representative
Covered California
11.2015 - 04.2019Read More
Sacramento City College
Associate's Degree from Sociology
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Ck McClatchy Senior High School
High School Diploma
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Sacramento City College
Associate's Degree from Social and Behavioral Science
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