Tyeson Doughty
North Bend
Summary
Results-driven professional with extensive entrepreneurial and management experience. Proven ability to foster strong relationships with colleagues, staff, and clients while overseeing administrative and sales teams. Demonstrates effective leadership and collaboration skills, consistently achieving and surpassing organizational objectives through strategic decision-making and business acumen.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Insurance Agency Owner
Doughty Insurance Group
North Bend
01.2014 - Current
- Managed daily operations of insurance agency and client services efficiently.
- Developed and implemented marketing strategies that attracted new clients.
- Trained and supervised staff on insurance products and customer service standards.
- Maintained compliance with state regulations and industry standards in insurance practices.
- Cultivated strong client relationships to enhance satisfaction and retention.
- Analyzed client needs to deliver tailored insurance solutions and recommendations.
- Coordinated community outreach programs to promote agency services effectively.
- Resolved customer complaints promptly, ensuring high levels of customer satisfaction.
Restaurant Owner
Stan's Bar-B-Q Bar And Grill
Issaquah
06.2022 - 03.2025
- Managed daily restaurant operations to ensure smooth service and customer satisfaction.
- Oversaw staff recruitment, training, and performance evaluations to build effective teams.
- Developed seasonal menus to enhance dining experiences and attract customers.
- Coordinated inventory management to maintain optimal stock levels and reduce waste.
- Established relationships with local suppliers for sourcing quality ingredients.
- Monitored health and safety standards to ensure compliance with regulations.
- Led marketing initiatives to effectively promote restaurant events and specials.
- Administered financial management including budgeting and expense tracking for profitability.
Financial Advisor
MassMutual
Seattle
11.2013 - 07.2015
- Guided clients through development of personalized financial plans.
- Analyzed market trends to recommend tailored investment strategies.
- Educated clients on insurance products and their benefits.
- Reviewed client portfolios to ensure alignment with financial objectives.
- Explained advantages and disadvantages of financial products to enhance understanding.
- Interviewed clients to assess income, expenses, financial goals, and risk tolerance.
- Identified new business opportunities via networking events and referrals.
- Provided ethical and holistic financial planning advice to clients.
General Manager
24 Hour Fitness
Issaquah
06.2009 - 07.2013
- Directed daily operations to optimize business efficiency and functionality.
- Managed recruitment, training, and performance evaluations of staff members.
- Developed strategic growth and sustainability plans to drive success.
- Oversaw budgeting and resource allocation for improved financial management.
- Coordinated cross-departmental collaboration to enhance project performance.
- Analyzed market trends to support data-driven decision-making processes.
- Resolved customer complaints efficiently, upholding high service quality standards.
- Trained employees on policies and procedures for compliance and effectiveness.
Sales Manager
Best Buy
Seattle
08.2001 - 06.2009
- Developed and executed sales strategies to increase market share and customer engagement.
- Led a team of sales representatives to achieve departmental objectives and revenue targets.
- Trained new hires on product knowledge and effective sales techniques.
- Analyzed market trends to identify growth opportunities and areas for improvement.
- Coordinated multi-channel sales campaigns to enhance customer interest.
- Managed budgets and resources to optimize sales operations efficiently.
- Collaborated with marketing teams to align promotional efforts with sales strategies.
- Created monthly performance reports for management review, highlighting key metrics.
Education
Associate of Arts - General Studies
Centralia College
Centralia, WA08-2000
Some College (No Degree) - Business Management
Western Washington University
Bellingham, WASkills
- Client relationship management
- Financial and competitive analysis
- Sales strategy and management
- Customer service excellence
- Business and networking development
- KPI and profit analysis
- Value proposition creation
Affiliations
- Avid Golfer
- Fishing
- Wine Enthusiast
- Excercising
Accomplishments
- UnitedHealthcare Medicare Dual Special Needs Rookie Broker of the Year 2015
Certification
- Life Insurance License
- Disability Insurance License
- Health Insurance License
- Washington State MAST 12 License
- Washington State Food Handlers Permit
Timeline
Restaurant Owner
Stan's Bar-B-Q Bar And Grill
06.2022 - 03.2025
Insurance Agency Owner
Doughty Insurance Group
01.2014 - Current
Financial Advisor
MassMutual
11.2013 - 07.2015
General Manager
24 Hour Fitness
06.2009 - 07.2013
Sales Manager
Best Buy
08.2001 - 06.2009
Associate of Arts - General Studies
Centralia College
Some College (No Degree) - Business Management
Western Washington University