Tye’Ya Dale
Killeen
Summary
People-oriented , successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Energetic with several years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport.
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality work. Focused on customer satisfaction and team productivity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Tommy’s Express
07.2025 - 11.2025
- Maintained cleanliness and organization of workspace to enhance operational flow.
- Collaborated with team members to achieve daily operational targets consistently.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Built relationships with customers to encourage repeat business.
Cashier(floater)
Mr. Gatti's Pizza
03.2025 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Collaborated with team members to streamline checkout processes for improved efficiency.
- Greeted customers entering store and responded promptly to customer needs.
Shift Leader
Long John Silver's
08.2022 - 05.2025
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Education
Associate of Arts - Business Administration
Strayer University
Washington, DC05-2027
High School Diploma - General Studies
C E Ellison High School
Killeen, TX05-2024
Skills
- Customer Service Management
- Issue Resolution
- Strong verbal and written communication
- Positive attitude
- Teamwork and collaboration
- Clear communication
- Attention to detail
- Following instructions
- Flexible schedule
- Customer service
- Goal setting and achievement
- Relationship building
Education and Training
true
Certification
CMA
Timeline
Team Member
Tommy’s Express
07.2025 - 11.2025
Cashier(floater)
Mr. Gatti's Pizza
03.2025 - 08.2025
Shift Leader
Long John Silver's
08.2022 - 05.2025
Associate of Arts - Business Administration
Strayer University
High School Diploma - General Studies
C E Ellison High School