Tyger Wappelhorst
Mount Pleasant,MI
Summary
Self-motivated Pickup coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining customers and talented staff.
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 16 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
17
17
years of professional experience
Work History
Pickup Coordinator
Meijer
Mount Pleasant, MI
07.2021 - Current
- Gathered and organized materials to support operations.
- Received and responded to customer requests via telephone calls and in-person interactions.
- Coached employees through day-to-day work and complex problems.
- Led comprehensive staff member training covering key topics.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Picked and packed order items.
- Greeted customers and directed to requested products.
- Followed orders precisely for correct items, sizes and quantities.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Actively listened to customers' requests, confirming full understanding before addressing concerns
Systems Monitor
Meijer
Mount Pleasant, MI
09.2009 - 07.2021
- Inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
- Department scan audits to ensure correct pricing and help lower shrink.
- Coached and mentored employees and offered constructive feedback for performance improvement.
- Oversaw IT activities to maintain operations by maintaining laptops, tablets, registers and phones for store, cash office, gas station and pharmacy users.
- Resolved issues and escalated problems with knowledgeable support and quality service.
Pricing Team Member
Meijer
Mount Pleasant, MI
08.2005 - 09.2009
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Greeted customers and directed to requested products.
- Interacted with guests in friendly and knowledgeable way.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Education
High School Diploma -
Shepherd High School
Shepherd, MI06.2005
Skills
- Microsoft Office Suite
- Recruitment and Hiring
- Handling Customer Complaints
- Coaching and Mentoring
- Team Building
- Staff Development and Training
- Decision Making
- Customer Service
- Friendly and Relatable
- Customer Service
Timeline
Pickup Coordinator
Meijer
07.2021 - Current
Systems Monitor
Meijer
09.2009 - 07.2021
Pricing Team Member
Meijer
08.2005 - 09.2009
High School Diploma -
Shepherd High School