Tygue Collins
Farmingville,NY
Summary
Hardworking Plumbing/Heating/ HVAC Tech bringing 30+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
13
13
years of professional experience
Work History
Field Service Technician
Jc Discount Fuel Oil
04.2014 - 09.2023
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
Field Service Technician
Deluxe Heating Services
08.2012 - 02.2014
- Responded quickly to emergency maintenance requests for timely on-call support.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Field Service Technician
Hartmann's Plumbing Heating & Air Conditioning
04.2010 - 06.2012
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
Education
GED -
New York State DOE
New York, NY10.2000
Skills
- Problem-Solving
- Positive Attitude
- Troubleshooting and repair
- Field Repairs
- Teamwork and Coordination
- Technical Troubleshooting
- Mechanical Aptitude
- Training and mentoring
Timeline
Field Service Technician
Jc Discount Fuel Oil
04.2014 - 09.2023
Field Service Technician
Deluxe Heating Services
08.2012 - 02.2014
Field Service Technician
Hartmann's Plumbing Heating & Air Conditioning
04.2010 - 06.2012
GED -
New York State DOE
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