TYHARE HALL
West Point,MS
Summary
A customer-focused professional with many years of experience delivering exceptional service through phone and email support, adept at resolving complex issues and maintaining high customer satisfaction rates, even in demanding environments.
Overview
6
6
years of professional experience
Work History
Cook
McDonald’s
West Point,Ms
02.2026 - Current
- Prepared and cooked menu items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen areas to ensure food safety compliance.
- Trained new team members on cooking procedures and equipment usage for efficiency.
- Collaborated with team to streamline food preparation processes, enhancing service speed.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Manufacturing Associate
Peco Foods, INC
West Point, MS
08.2023 - Current
- Developed a standard operating procedure for the assembly line.
- Ensured compliance with safety and quality standards.
- Lowered defect rates by removing bad chicken.
- Increased workstation productivity by moving at a steady pace.
Customer Service Representative
Global Life
Columbus, MS
01.2025 - 08.2025
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed orders and returns using company-specific software, ensuring accuracy and efficiency.
- Collaborated with team members to enhance service delivery and streamline workflows.
- Trained new employees on customer service protocols and best practices to ensure consistency.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Manufacturing Technician
NauticStar Boats
Amory, MS
10.2020 - 03.2023
- Use precision tools as a roller
- Inspect parts
- Maintain and improve production goals
- Maintain a clean and safe workplace
- Reduced material waste and rework.
- Maintained focus on production accuracy.
- Worked on the assembly line.
Education
Pharmacy Technician - Medication
East Mississippi Community College
Mayhew, Ms04.2026
Associate of Business Administration - Business Accountancy
East Mississippi Community College
Mayhew, Ms05.2016
High School - undefined
East Oktibbeha County High School
Crawford, MS01.2007
Skills
Time management
Cross-functional team leadership
Real-time monitoring systems
Excellent problem-solving skills
Safety protocol enforcement
Clear communication skills
Timeline
Cook
McDonald’s
02.2026 - Current
Customer Service Representative
Global Life
01.2025 - 08.2025
Manufacturing Associate
Peco Foods, INC
08.2023 - Current
Manufacturing Technician
NauticStar Boats
10.2020 - 03.2023
High School - undefined
East Oktibbeha County High School
Pharmacy Technician - Medication
East Mississippi Community College
Associate of Business Administration - Business Accountancy
East Mississippi Community College