Friendly and dedicated management assistant, adept at fostering positive relationships and engaging customers. Committed to delivering exceptional service and enhancing team collaboration to drive organizational success.
Overview
9
9
years of professional experience
Work History
Management Assistant
Beef a Roo
07.2015 - 09.2024
Coordinated scheduling and logistics for management team, ensuring efficient workflow.
Developed and maintained filing systems, enhancing document retrieval speed and organization.
Assisted in preparing reports and presentations for executive meetings, improving communication clarity.
Streamlined office processes by implementing new software solutions, increasing operational efficiency.
Server/Host
Garretts Bar & Grill
08.2018 - 11.2019
Delivered exceptional customer service, ensuring a positive dining experience for guests.
Managed multiple tables efficiently, maintaining high standards of service during peak hours.
Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
Trained new servers in menu knowledge and customer engagement techniques.
Education
High School Diploma -
East High School
Rockford, IL
Skills
Relationship building
Office administration
Administrative tasks
Customer engagement
Friendly, positive attitude
Customer service
Problem-solving
Home Maker
Accomplishments
Resolved product issue through consumer testing.
As being a Stay-at-home mom I have learned more patience, and have handled problem solving very well.