Tyheem Harris
Beverly
Summary
- To obtain a customer service position so I can effectively utilize my experience to help my team thrive, while advancing my career. Skills and Areas of Expertise
- Multitasker
- Provides Exceptional customer service
- Proficient in Microsoft Office
- Thrives in a team environment
- Effectively exceeds monthly goals and incentives Authorized to work in the US for any employer
Overview
14
14
years of professional experience
1
1
Certification
Work History
Freshman Assistant basketball coach
Willingboro School District
Willingboro, NJ
11.2024 - Current
Security Officer
Willingboro High School
Willingboro, NJ
10.2024 - Current
Mortgage Sales Representative/ Mortgage Processor
Source point Mortgage
Mount Laurel, NJ
09.2020 - 02.2022
Utilities Technician
UtiliQuest, LLC
Richmond
01.2018 - 04.2020
Customer Service Representative
Wells Fargo
Richmond, VA
06.2017 - 01.2018
- Multiple months of top sales in office
Technical Support Representative I
cox communication
Chesapeake, VA
01.2017 - 11.2017
- Handle customers issue while including excellent customer service, also while selling customers cox's product
Manager/Lead
Primal Management Group
Chesapeake, VA
05.2016 - 01.2017
- Knowledgeable about products in store and service plans
- Follow codes and safety violation
- Interview and train representatives about services and conduct
Assistant Management/Security
Landmark Americana
Glassboro, NJ
08.2015 - 05.2016
- Oversee the entire bar and dining area
- Kept up with inventory and book keeping
- Opened and closed restaurant promptly and up to landmark standards
Floor Manager
Sleepy's
Cinnaminson, NJ
02.2015 - 07.2015
- Budget store accounts and book keeping
- Maintenance show room floor for optimal appeal
- Make sales and beat competition pricing
Retail Sales Associate
Radio shack
Delran, NJ
02.2012 - 04.2015
- Generated and achieved weekly sales goals
- Managed stock room
- Maintained a high level of service across radioshack
- Neatly stocked merchandise on sales floor
- Issued refunds and store credit vouchers
- Maintained cleanliness of radio shack
Delivery Route Driver
Pizza Hut
Delran, NJ
06.2014 - 02.2015
- Prep food to ServSafe standards with proper labels
- Stock food station, dining area and registers prior to opening
- Make deliveries at a timely but safe manner
Barista/Sales associate
Starbucks
08.2011 - 11.2013
- Discover customer needs and upsell products to enhance service
- Effectively use brewing machines
- Follow all health, safety and sanitation guidelines.
Education
Diploma - Commute
Burlington County Institute of Technology
Westampton, NJ01.2009
Associate of Science - Cyber Security
Southern New Hampshire University
Hooksett, NH05-2025
Bachelor of Science - Cyber Security
Southern New Hampshire University
Hooksett, NH12-2027
Skills
- Route Driving
- Pricing
- Technical support
- Payroll
- Sports Coaching
- Barista Experience
- Driving
- Retail sales
- Upselling
- Customer service
- Communication skills
- Sales
Certification
- Certified Notary Public
- Driver's License
Timeline
Freshman Assistant basketball coach
Willingboro School District
11.2024 - Current
Security Officer
Willingboro High School
10.2024 - Current
Mortgage Sales Representative/ Mortgage Processor
Source point Mortgage
09.2020 - 02.2022
Utilities Technician
UtiliQuest, LLC
01.2018 - 04.2020
Customer Service Representative
Wells Fargo
06.2017 - 01.2018
Technical Support Representative I
cox communication
01.2017 - 11.2017
Manager/Lead
Primal Management Group
05.2016 - 01.2017
Assistant Management/Security
Landmark Americana
08.2015 - 05.2016
Floor Manager
Sleepy's
02.2015 - 07.2015
Delivery Route Driver
Pizza Hut
06.2014 - 02.2015
Retail Sales Associate
Radio shack
02.2012 - 04.2015
Barista/Sales associate
Starbucks
08.2011 - 11.2013
Diploma - Commute
Burlington County Institute of Technology
Associate of Science - Cyber Security
Southern New Hampshire University
Bachelor of Science - Cyber Security
Southern New Hampshire University