Summary
Overview
Work History
Education
Skills
Languages
Timeline
Babysitter

Tyianna Vivenzio

Springfield,MA

Summary

Adapt at compassionate caregiving and relationship building, I significantly enhanced customer satisfaction at the Family Business. My experience as an Elderly Caregiver and Babysitter showcases my ability to manage personal hygiene assistance and create positive environments. Achievements include resolving disputes with empathy, leading to increased loyalty and repeat business.

Compassionate caregiving professional with proven track record in providing high-quality support and assistance to elderly individuals. Skilled in personal care, medication management, and creating safe, nurturing environments. Strong focus on teamwork and adaptability, ensuring seamless coordination and excellent outcomes. Known for reliability, empathy, and effective communication.

Professional caregiver with strong commitment to providing high-quality care and support. Proficient in managing both physical and emotional needs, ensuring comfort and safety. Known for effective teamwork and adaptability to changing circumstances, consistently building trust with clients and their families.

Overview

5
5
years of professional experience

Work History

Elderly Caregiver

Grandparents
11.2024 - Current
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.

Pet Sitter

Family Members
01.2024 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Communicated professionally with pet owners via phone, email, and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.

Babysitter

Friends And Family Members
01.2020 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Volunteer

Springfield Technical Community College
09.2024 - 10.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.

Customer Service Representative

Family Business
01.2021 - 06.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Associate Degree in Nursing - Nursing

Springfield Technical Community College
Springfield, MA
09-2026

High School Diploma -

Springfield Central Highschool
Springfield, MA
06-2024

Skills

  • Personal hygiene assistance
  • Documentation and reporting
  • Meal preparation
  • Compassionate caregiving
  • Relationship building

Languages

English
Full Professional
Spanish
Limited Working
Italian
Limited Working

Timeline

Elderly Caregiver

Grandparents
11.2024 - Current

Volunteer

Springfield Technical Community College
09.2024 - 10.2024

Pet Sitter

Family Members
01.2024 - Current

Customer Service Representative

Family Business
01.2021 - 06.2024

Babysitter

Friends And Family Members
01.2020 - Current

Associate Degree in Nursing - Nursing

Springfield Technical Community College

High School Diploma -

Springfield Central Highschool
Tyianna Vivenzio