Summary
Work History
Education
Skills
Timeline
Generic

TYISHA BESS

Plantation,FL

Summary

Motivated and detail-oriented Medical Assistant student at Concorde Career Institute in Miramar, FL. Skilled in patient intake, vital signs, phlebotomy, specimen collection, EMR navigation, HIPAA compliance, and medical documentation. Brings hands-on experience in medical office operations, insurance verification, billing support, and customer service. Dedicated to delivering compassionate, efficient, and professional patient care in fast-paced clinical environments.

Work History

Patient Account Representative

Baystate Visiting Nurses Association & Hospice
Springfield, MA
  • Reviewed patient accounts and verified insurance payments
  • Coordinated with insurance companies to resolve billing issues
  • Maintained accurate and confidential patient records

Medical Office Intern

Baystate Medical Center VNA
Springfield, MA
  • Assisted with insurance claim verification and patient information
  • Managed filing, faxing, and medical documentation
  • Supported daily administrative operations in a healthcare setting

Data Entry / Customer Service Representative

Cooper Properties
Ft. Lauderdale, FL
  • Entered payroll and maintained accurate office records
  • Managed high-volume calls, scheduling, and reception duties
  • Performed filing, scanning, and general office support

Education

Medical Office Administration -

Massachusetts Career Development Institute
Springfield, MA

Liberal Arts - undefined

Springfield Technical Community College
Springfield, MA

Medical Assistant Program - Clinical And Administrative Medical Assisting

Concorde Career Institute
Miramar, FL
05-2026

Skills

  • Patient intake, vital signs, and exam preparation
  • Phlebotomy and specimen collection
  • Administering medications and injections under supervision
  • Basic Life Support (BLS), CPR, and emergency response
  • Accurate medical record management and documentation
  • Appointment scheduling and patient follow-up
  • Insurance verification and basic billing procedures
  • Front desk operations and patient reception
  • Proficient with EHR systems and medical software
  • Interpersonal & Professional Skills
  • Clear and compassionate patient communication
  • Strong teamwork with providers and clinical staff
  • Adaptability in fast-paced clinical environments
  • Conflict resolution and professional problem-solving
  • Attention to detail and strong time management
  • Microsoft Word
  • Excel
  • Access
  • Typing & Data Entry
  • Faxing & Scanning
  • Office Equipment

Timeline

Patient Account Representative

Baystate Visiting Nurses Association & Hospice

Medical Office Intern

Baystate Medical Center VNA

Data Entry / Customer Service Representative

Cooper Properties

Liberal Arts - undefined

Springfield Technical Community College

Medical Office Administration -

Massachusetts Career Development Institute

Medical Assistant Program - Clinical And Administrative Medical Assisting

Concorde Career Institute

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TYISHA BESS