Tyja Wilkins
CVS Specialty Pharmacy
Las Vegas
14
years of professional experience
Dynamic Healthcare Administrator with a strong focus on patient safety and compliance. Successfully streamlined operations and enhanced staff training to elevate patient satisfaction and care quality.
Work History
Healthcare Administrator
5 Years 6 Months- Developed staff training programs to improve service delivery and patient satisfaction metrics.
- Implemented quality assurance protocols to ensure compliance with healthcare regulations and standards.
- Collaborated with multidisciplinary teams to coordinate patient care and optimize therapeutic outcomes.
- Streamlined patient intake processes to enhance operational efficiency and reduce wait times.
Administrator
2 Years- Managed scheduling and logistics for executive meetings and events.
- Streamlined communication processes between departments to support project alignment.
- Developed and maintained filing systems to enhance document retrieval efficiency.
- Coordinated administrative tasks to ensure efficient office operations.
Administrative Assistant
6 Years 7 Months- Coordinated schedules and appointments for executives, ensuring efficient time management and prioritization.
- Managed correspondence and communications, maintaining professionalism in interactions with clients and stakeholders.
- Streamlined office operations by implementing new filing systems and optimizing document retrieval processes.
- Developed training materials for onboarding new staff, enhancing knowledge transfer and integration into the team.
Education
Associate of Science - Political Science
Skills
Healthcare compliance
Healthcare operations
Organizational effectiveness
Quality assurance
Operations management
Organizational development
Staff training and development
Timeline
Healthcare Administrator
CVS Specialty Pharmacy
02.2021 - CurrentRead More
Administrator
Power Plus Usa
04.2019 - 04.2021Read More
Administrative Assistant
Kaiser Permanente
06.2012 - 01.2019Read More
California State University, East Bay
Associate of Science from Political Science
Read More