Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyjanee Parker

2700 Camp Creek Pkwy,GA

Summary

Dynamic customer service professional with extensive experience at Lowe's, excelling in problem-solving and effective communication. Proven track record in enhancing customer satisfaction and training team members. Skilled in call center operations and complaint resolution, consistently delivering exceptional service and improving operational processes.

Overview

4
4
years of professional experience

Work History

Call Center Representative

Lowe's
12.2025 - Current
  • Handled customer inquiries and resolved issues efficiently through effective communication.
  • Utilized call center software to document interactions and track customer feedback.
  • Assisted customers with product selections, ensuring a positive shopping experience.
  • Collaborated with team members to improve service delivery and enhance operational processes.
  • Adapted quickly to new procedures and systems, maintaining compliance with company policies.
  • Provided training support to new representatives, fostering a collaborative work environment.

General Merchandise Lead

Target
09.2024 - 04.2026
  • Supervised merchandise flow, ensuring accurate stock levels and product placement.
  • Trained team members on operational procedures and customer service standards.
  • Managed inventory control processes, reducing stock discrepancies through efficient tracking.
  • Developed promotional displays to enhance product visibility and drive sales initiatives.
  • Conducted regular audits to maintain compliance with safety and merchandising standards.
  • Provided exceptional customer service, resolving issues promptly to ensure satisfaction.

Cashier

Walmart
02.2022 - 2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted in maintaining clean and organized checkout area.
  • Provided excellent customer service by addressing inquiries and resolving issues.
  • Collaborated with team members to ensure smooth store operations.

Education

High School Diploma -

Parker Highschool

Skills

  • Problem-solving skills
  • Customer support
  • Data entry
  • Customer service
  • Call center customer service
  • Verbal and written communication
  • Resolving issues
  • Call center operations
  • Call control
  • Answering questions
  • Complaint resolution

Timeline

Call Center Representative

Lowe's
12.2025 - Current

General Merchandise Lead

Target
09.2024 - 04.2026

Cashier

Walmart
02.2022 - 2024

High School Diploma -

Parker Highschool