Tykeicheim Lewis
Queens ,NY
Summary
Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Offering engaging and pleasant personality combined with background building customer relationships in retail settings. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction. Enthusiastic and team-driven with 4 years of experience working in busy Retail and Warehouse environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Some computer skills but proficient in Microsoft word and Excel some experience in ADP and payroll.
Overview
9
9
years of professional experience
Work History
Warehouse Lead
International Shoppes
JFK
07.2022 - Current
- Multitasked to handle diverse customer needs in high-volume settings, prioritizing tasks to keep up with challenging deadlines.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Used hand-held scanners and physical logs to accurately track item movements.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Warehouse Assistant
WFS Worldwide Flight Services
JFK Building 14
09.2022 - 05.2023
- Loaded and unloaded delivery trucks promptly for further distribution.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Direct Support Professional
ACLD
Bethpage, NY
02.2018 - 08.2020
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Established strong relationships with local community resources to connect clients with additional supports as needed.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Customer Service Representative
Kmart, Sears Holding
Middle Village, NY
04.2015 - 12.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
Education
Flushing High School
Flushing, NYBusiness Administration
Flushing High School
Flushing, NY06.2015
Skills
- Microsoft Word
- Customer Response
- Data Collection
- Microsoft Excel
- Team Leadership
- Shipping and Receiving
- Warehouse Functions
- Computer Literacy
- Heavy Lifting
- Pallet Arrangement
- Supplies Inventory
- Adaptability
- Product Packaging
- Warehouse Operations
- Multitasking
- Unpacking Merchandise
- Mentoring and Training
- Stock Management
- Retail Merchandising
Timeline
Warehouse Assistant
WFS Worldwide Flight Services
09.2022 - 05.2023
Warehouse Lead
International Shoppes
07.2022 - Current
Direct Support Professional
ACLD
02.2018 - 08.2020
Customer Service Representative
Kmart, Sears Holding
04.2015 - 12.2017
Flushing High School
Business Administration
Flushing High School