Tykeira James
Summary
Dynamic salon owner with a proven track record at Noir Hair Care, excelling in client retention and upselling services. Skilled in hair styling and problem-solving, I enhanced revenue through innovative marketing strategies while fostering a collaborative team environment. Committed to maintaining high standards of salon hygiene and exceptional customer service.
Overview
15
15
years of professional experience
Work History
Hair Salon Owner (Stylist)
Noir Hair Care
York, PA
10.2020 - Current
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
- Increased salon revenue through effective marketing strategies and promotional campaigns.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
- Trained and mentored junior stylists, fostering professional growth and skill development.
- Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
Direct Care Worker
Tempus Unlimited
Carlisle, PA
02.2014 - 01.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Data Entry Clerk
Department of Revenue
Harrisburg, PA
10.2010 - 06.2012
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
Education
Cosmetology -
Empire Beauty School
York, PA05-2020
High School Diploma -
William Penn
York, PA06-2009
Skills
- Salon hygiene maintenance
- Hair styling expertise
- Upselling services
- Appointment scheduling
- Coloring techniques
- Staff management
- Health and safety
- Time management
- Problem-solving
- Business management
- Customer service
- Teamwork and collaboration
- Patient care
- Medication administration
- Reliability and punctuality
- Meal preparation
- Data entry
- Microsoft Word
- Microsoft Excel
Timeline
Hair Salon Owner (Stylist)
Noir Hair Care
10.2020 - Current
Direct Care Worker
Tempus Unlimited
02.2014 - 01.2025
Data Entry Clerk
Department of Revenue
10.2010 - 06.2012
Cosmetology -
Empire Beauty School
High School Diploma -
William Penn